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THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE <ul><li>As an AllSaints Stylist, you are the fundamental link between our products and customers.</li><li>The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping.</li><li>You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.</li><li>You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with AllSaints are there for the taking.</li></ul> WHAT WILL I BE DOING? <ul><li>Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!</li><li>You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience</li><li>You will actively maintain the store's aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times</li><li>Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey</li><li>You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust</li><li>You will relentlessly put the customer at the heart of everything you do and work as one AllSaints team to get the best result</li><li>You will greet our customers into our store and tailor your approach to support the purpose of their visit</li><li>Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times</li><li>Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development</li></ul> WHAT SKILLS DO I NEED? <ul><li>Friendly and attentive; you'll constantly interact with customers in store from all over the world to provide an exceptional customer experience</li><li>Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike</li><li>Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors</li><li>Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure</li><li>Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools</li><li>You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things AllSaints</li><li>Excellent attention to detail</li><li>A confident communicator</li><li>You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit</li></ul> ABOUT THE LOCATION We're proud to unveil our new AllSaints store at Battersea Power Station - an iconic London landmark turned cutting-edge shopping and lifestyle destination. Home to a growing community of affluent residents, stylish young professionals, and experience-driven visitors, Battersea offers the perfect backdrop for our brand. With over 22 million visitors since opening, its mix of high-end and high-street retail, vibrant dining, and one-of-a-kind attractions makes it a true destination. From locals to tourists, day-trippers to daily regulars - AllSaints is now part of one of London's most exciting retail experiences. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS <ul><li>A generous wardrobe allowance so that you can wear our beautiful clothes to work each day</li><li>Potential to earn more from our team commission scheme</li><li>We are a disability committed certified employer</li><li>Employee discount for you to spend with family and friends</li><li>Up to 2 years service 33 days (25 days + bank holidays)</li><li>Over 2 years service 36 days (28 days + bank holidays)</li><li>Access to dental cash plan &amp; free virtual GP appointments through Aviva</li><li>UNUM employee assistance helpline</li><li>Life assurance cover</li><li>Access to discounted gym membership and corporate discounts</li><li>Free, confidential, wellbeing and lifestyle support with Retail Trust</li><li>Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)</li><li>Health days for you to use either for physical or mental wellness</li><li>Dedicated mental health support from our mental health first aiders</li><li>Eye care vouchers, season ticket loans and much more!</li></ul> #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #LI-Onsite Closing date: 5th September 2025

All Saints Retail Limited

Stylist (16 hours per week) - Battersea Power Station

Stylist (20 hours per week) - Battersea Power Station

THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a floor manager, you're responsible for supporting the brand leader and store manager in managing and motivating your team to deliver an exceptional brand experience to our customers. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a floor manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great organisation, resilience, enthusiasm and determination to ensure that the in store customer experience is consistently excellent and the store represents the AllSaints brand in the most exciting way possible. Leadership of the team of stylists will be a key part of how you spend your time, coaching and supporting team members with the motivation to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? <ul><li>The majority of your day will be spent on our busy shop floor trading with our stylist teams and ensuring that all processes are running smoothly, as well as ensuring that customers receive the best experience in store.</li><li>You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system</li><li>You will work in partnership with our specialist customer experience team leaders to manage team KPIs and SLAs for online customer support</li><li>You'll be an expert ambassador for our product, with the knowledge to inspire both our in-store and online customers and your team</li><li>Commercially driven, you will work with pace ensuring that our product is showcased well at all times, ensuring guidelines are followed and that the best-selling products are prominently displayed to our customers so they get the best brand experience and feel amazing when they visit our store</li><li>You will be accountable for the day to day operations of the store, and team deployment will be at the forefront of your daily routine. Whilst developing your business acumen, you will ensure things run seamlessly and your stylists are getting the support and coaching that they need</li><li>Work in conjunction with the management team to enable the store to exceed its targets and KPIs.</li><li>Proactively manage people matters such as return to work interviews, liaising with people and culture on specific issues which may require you to undertake investigations, performance/attendance management and reviews</li><li>Create and implement floor plans and rotas independently, setting the store up for success for the day</li></ul> WHAT SKILLS DO I NEED? <ul><li>You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit</li><li>Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to</li><li>You know your store inside and out. An active user of all reporting technologies; you know what your customers want and how to deliver on their expectations - it's your passion and it shows!</li><li>Natural affinity in learning new systems and processes in a digital environment</li><li>Honest, trustworthy and dependable - you live by our brand values</li><li>A protector of the brand. A mentality to care for your customers, profit and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand</li><li>A confident and hardworking leader - your team love to work with you and for you and demonstrate these behaviours even in your absence</li></ul> ABOUT THE LOCATION We're proud to unveil our new AllSaints store at Battersea Power Station - an iconic London landmark turned cutting-edge shopping and lifestyle destination. Home to a growing community of affluent residents, stylish young professionals, and experience-driven visitors, Battersea offers the perfect backdrop for our brand. With over 22 million visitors since opening, its mix of high-end and high-street retail, vibrant dining, and one-of-a-kind attractions makes it a true destination. From locals to tourists, day-trippers to daily regulars - AllSaints is now part of one of London's most exciting retail experiences. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS <ul><li>A generous wardrobe allowance so that you can wear our beautiful clothes to work each day</li><li>Potential to earn more from our team commission scheme</li><li>We are a disability committed certified employer</li><li>Employee discount for you to spend with family and friends</li><li>Up to 2 years service 33 days (25 days + bank holidays)</li><li>Over 2 years service 36 days (28 days + bank holidays)</li><li>Access to dental cash plan &amp; free virtual GP appointments through Aviva</li><li>UNUM employee assistance helpline</li><li>Life assurance cover</li><li>Access to discounted gym membership and corporate discounts</li><li>Free, confidential, wellbeing and lifestyle support with Retail Trust</li><li>Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)</li><li>Health days for you to use either for physical or mental wellness</li><li>Dedicated mental health support from our mental health first aiders</li><li>Eye care vouchers, season ticket loans and much more!</li></ul> #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #LI-Onsite Closing date: 19th September 2025

Floor Manager - Battersea Power Station

THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As a store manager, you're responsible for assisting the brand leader in managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership roles are not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As a store manager, you'll support the brand leader and store team in delivering amazing in-store and online service. Your role will also oversee and provide knowledge, leadership and support to stylist team members responding to first line customer enquiries via our online customer service system. The role will involve great time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of floor managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. WHAT WILL I BE DOING? <ul><li>You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store and online customer experience</li><li>Support the brand leader in the development of your team. You will recognise and highlight achievements as well as identify areas of improvement</li><li>You will support in the planning and delivery of monthly floor sets, promoting our new collections and driving sales across all product categories.</li><li>With the help of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace</li><li>You will oversee and provide leadership and support to stylist team members with first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system</li><li>Take responsibility for ensuring your floor management and stylist teams look and feel ready to impress our customers - showcasing achievements and the pride in your team through our Google platforms</li><li>Awareness and handling of employee related matters in store: you will work alongside your brand leader to resolve issues in a timely and effective manner</li></ul> WHAT SKILLS DO I NEED? <ul><li>First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers.</li><li>You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit</li><li>You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed</li><li>Tenacity and belief to succeed - you aim high, aiming for challenging targets and deadlines and supporting your team to work towards them. You have the winning mentality that your team aspire to</li><li>Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows!</li><li>Natural affinity in learning new systems and processes in a digital environment</li><li>Honest, trustworthy and dependable - you live by our brand values</li><li>A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand</li><li>Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated</li></ul> ABOUT THE LOCATION We're proud to unveil our new AllSaints store at Battersea Power Station - an iconic London landmark turned cutting-edge shopping and lifestyle destination. Home to a growing community of affluent residents, stylish young professionals, and experience-driven visitors, Battersea offers the perfect backdrop for our brand. With over 22 million visitors since opening, its mix of high-end and high-street retail, vibrant dining, and one-of-a-kind attractions makes it a true destination. From locals to tourists, day-trippers to daily regulars - AllSaints is now part of one of London's most exciting retail experiences. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS <ul><li>A generous wardrobe allowance so that you can wear our beautiful clothes to work each day</li><li>Potential to earn more from our team commission scheme</li><li>We are a disability committed certified employer</li><li>Employee discount for you to spend with family and friends</li><li>Up to 2 years service 33 days (25 days + bank holidays)</li><li>Over 2 years service 36 days (28 days + bank holidays)</li><li>Access to dental cash plan &amp; free virtual GP appointments through Aviva</li><li>UNUM employee assistance helpline</li><li>Life assurance cover</li><li>Access to discounted gym membership and corporate discounts</li><li>Free, confidential, wellbeing and lifestyle support with Retail Trust</li><li>Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)</li><li>Health days for you to use either for physical or mental wellness</li><li>Dedicated mental health support from our mental health first aiders</li><li>Eye care vouchers, season ticket loans and much more!</li></ul> #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #LI-Onsite Closing date: 5th September 2025

Store Manager - Battersea Power Station

THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE As our brand leader in store, you're responsible for leading, managing and motivating your team to deliver an exceptional brand experience to our customers. For us, the store leadership role is not just about what happens within the store's walls - although we want to deliver a wow, showroom experience to our customers every single day - it's also about the community around you. We see your store as the centre of a community of AllSaints fans and customers in your surrounding area, who might shop with us in store, online or via a partnership. As brand leader, you'll take full ownership for delivering the AllSaints experience in your city, supporting any concession partnerships as well as engaging in the community and delivering amazing in-store service. The role will involve some exceptional time management, resilience, multitasking and determination to ensure that in store customer journey, the financial targets and delivery of business critical updates all happen appropriately. Leadership of your team of managers and stylists will be a key part of how you spend your time, upskilling and equipping team members with the commercial skills to succeed and deliver sales targets, as well as exceptional service that makes our customers feel amazing. You'll also need to be able to build great relationships without relying on hierarchy since you'll also have the opportunity to influence and partner with any local concessions and your surrounding community. WHAT WILL I BE DOING? <ul><li>You will equip and incentivise your team with the latest product knowledge, brand strategies and people updates empowering them to deliver an inspiring in-store experience</li><li>You hold responsibility for the development of your team. By hosting annual appraisals for all team members, you will recognise and highlight achievements as well as identify areas of improvement, setting the objectives for each individual's needs</li><li>Effectively plan and deliver monthly floor sets, promoting our new collections and driving sales across all product categories.</li><li>You will lead floor walks, occasionally at director level, with full understanding of your business, KPI performance and with reasoning behind any commercial decision</li><li>With support from your District Manager and the relationships built with brand support, you own all areas of your business. From customer experience, backstage stockroom operations and people policies to payroll, profit protection, health &amp; safety and recruitment - this is your show!</li><li>One management team - you set the expectations, occasionally stepping into other roles to upskill and present on the spot feedback to drive the business forward</li><li>With the support of our reporting technologies, you walk our shop floors on a daily basis 'through the eyes of our customers', maximising on all trade opportunities, identifying and reacting to risks at the earliest stage with pace</li><li>Responsible for ensuring your management and Stylist teams adhere to wardrobe and grooming guidelines and operational excellence - you are a model store, showcasing achievements and the pride of team through our Google platforms</li><li>Awareness and handling of all employee related matters in store, you will work alongside your people and culture advisor to resolve issues in a timely and effective manner</li></ul> WHAT SKILLS DO I NEED? <ul><li>First and foremost you are an amazing leader. You strive to get the best from your team, identifying strengths and you inspire our teams to dazzle our customers. You have a proven ability to grow our talent with strong examples of team development and progression</li><li>You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit</li><li>You have strong relationship management skills, creating fun and inviting environments for both team and customers and you have the ability to influence our partners when needed</li><li>Tenacity and belief to succeed - you aim high, setting challenging targets and deadlines for your team to work toward. You have the winning mentality that your team aspire to</li><li>Strong business acumen - you know your business inside and out. An active user of all reporting technologies with proven ability to use to your commercial advantage; you know what your customers want and how to deliver on their expectations - it's your passion and it shows!</li><li>Natural affinity in learning new systems and processes in a digital environment</li><li>Honest, trustworthy and dependable - you live by our brand values</li><li>A protector of the brand. A mentality to care for your customers, profit margins and product, as well as your teams and customer's health and safety. You are dedicated and committed to the success of the brand</li><li>Positive and inspiring: you're a natural coach and want to help our teams do their best and feel appreciated</li></ul> ABOUT THE LOCATION We're proud to unveil our new AllSaints store at Battersea Power Station - an iconic London landmark turned cutting-edge shopping and lifestyle destination. Home to a growing community of affluent residents, stylish young professionals, and experience-driven visitors, Battersea offers the perfect backdrop for our brand. With over 22 million visitors since opening, its mix of high-end and high-street retail, vibrant dining, and one-of-a-kind attractions makes it a true destination. From locals to tourists, day-trippers to daily regulars - AllSaints is now part of one of London's most exciting retail experiences. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS <ul><li>A generous wardrobe allowance so that you can wear our beautiful clothes to work each day</li><li>Potential to earn more from our team commission scheme</li><li>We are a disability committed certified employer</li><li>Employee discount for you to spend with family and friends</li><li>Up to 2 years service 33 days (25 days + bank holidays)</li><li>Over 2 years service 36 days (28 days + bank holidays)</li><li>Access to dental cash plan &amp; free virtual GP appointments through Aviva</li><li>UNUM employee assistance helpline</li><li>Life assurance cover</li><li>Access to discounted gym membership and corporate discounts</li><li>Free, confidential, wellbeing and lifestyle support with Retail Trust</li><li>Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)</li><li>Health days for you to use either for physical or mental wellness</li><li>Dedicated mental health support from our mental health first aiders</li><li>Eye care vouchers, season ticket loans and much more!</li></ul> #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #LI-Onsite Closing date: 5th September 2025

Brand Leader - Battersea Power Station

THE ALLSAINTS TEAM At AllSaints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you. We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards. We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this. THE ROLE Our senior stylists are the fundamental link between our products and customers, delivering exceptional customer service based on great product knowledge, selling skills and styling, but also through being a role model to the rest of the stylist team. As a senior stylist you will have the opportunity to take ownership of running a floor or department, opening and closing the store, and assisting the management team in merchandising to create an engaging shopping experience. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers. Our senior stylists will have spent at least a year in a stylist role with us already, mastering all aspects of the stylist role across product, proposition and people and demonstrating fantastic customer centric service every day. You will be consistently demonstrating the brand values and ambition to progress at AllSaints. This role will challenge you to the next stage in your career and encourage your development through a wider scope of remit and opportunities. WHAT WILL I BE DOING? <ul><li>You will be responsible for the opening/closing of the store, demonstrating confidence with cash handling, keyholding and security, deploying the team according to your store's floor plan and delivering team briefs</li><li>You will manage the delivery of our products, ensuring that our deliveries are efficiently processed by the team and newness hits our floors as quickly as possible for our customers</li><li>You'll make sure all daily tasks and requests are dealt with accurately and quickly, adhering at all times to company policies and procedures actively collaborating and sharing our values with the stylists</li><li>You will implement best practice and ways of working within the store, mentoring new joiners to the team and demonstrating the AllSaints way of working</li><li>You will support the brand leader and store manager with any management responsibilities, ensuring that the back of house operations are completed and standards maintained</li><li>Learn and understand how shift rotas are organised and deployed, acting as a point of contact for any general queries from stylists if they need support</li><li>Lead the placement of our bestsellers and key investment merchandising to entice and attract our customers</li><li>Identify selling opportunities by actively approaching all customers with the intention of building rapport, influence styling and closing the sale</li><li>You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system</li><li>You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust</li><li>You make use of all available training material to confidently display a thorough product knowledge so that you are able to sell the AllSaints brand to the customer and upskill the stylist team</li><li>Ensure immaculate presentation of the store at all times in terms of cleanliness, organisation and merchandising of both the sales floor and back of house areas</li><li>You will be confident in your ability to influence and coach team members in order for them to maximise their growth within the brand</li><li>You will be able to create an environment where you inspire others and work as one team to deliver an exceptional brand experience consistent with our brand values</li><li>You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis</li><li>You will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly</li></ul> WHAT SKILLS DO I NEED? <ul><li>You will need to have spent a minimum of a year in a stylist role at AllSaints before progressing to the senior stylist role</li><li>You will be seen as a role model, already delivering great and consistent performance at stylist level with the ambition to step up into line management in the medium team</li><li>You live and breath the AllSaints values and behaviours and can confidently explain these expectations to other members of the team</li><li>You are confident and capable in your role and have a great understanding of AllSaints' processes and procedures</li><li>Your team feed off your positive attitude and have a winning mentality to get the best results</li><li>Action orientated and solution driven to achieve results. When challenges arise, you are proactive in problem solving and resolving any issues</li><li>Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system</li><li>Able to assert authority in a fair and consistent manner. The stylist team trust you to escalate any minor store or people issues</li><li>Innovative and reactive to trade; you are able to quickly adapt the shop floor and focuses to meet targets and deliver exceptional customer service</li><li>You love fashion! We need you to be an irresistible ambassador for AllSaints and a believer in the power of an amazing new outfit</li></ul> ABOUT THE LOCATION We're proud to unveil our new AllSaints store at Battersea Power Station - an iconic London landmark turned cutting-edge shopping and lifestyle destination. Home to a growing community of affluent residents, stylish young professionals, and experience-driven visitors, Battersea offers the perfect backdrop for our brand. With over 22 million visitors since opening, its mix of high-end and high-street retail, vibrant dining, and one-of-a-kind attractions makes it a true destination. From locals to tourists, day-trippers to daily regulars - AllSaints is now part of one of London's most exciting retail experiences. WHAT WE STAND FOR The Customer is the Boss We work as one proud team to get the best for our customers One Team We are joined up and encourage others to share their ideas We Do What We Say We Will We know our goals, and we work with clear outcomes in mind We Are Responsible We are self aware, understand the impact we have on others and are positive about the future BENEFITS <ul><li>A generous wardrobe allowance so that you can wear our beautiful clothes to work each day</li><li>Potential to earn more from our team commission scheme</li><li>We are a disability committed certified employer</li><li>Employee discount for you to spend with family and friends</li><li>Up to 2 years service 33 days (25 days + bank holidays)</li><li>Over 2 years service 36 days (28 days + bank holidays)</li><li>Access to dental cash plan &amp; free virtual GP appointments through Aviva</li><li>UNUM employee assistance helpline</li><li>Life assurance cover</li><li>Access to discounted gym membership and corporate discounts</li><li>Free, confidential, wellbeing and lifestyle support with Retail Trust</li><li>Enhanced family leave benefits (neonatal, fertility, maternity, paternity, adoption, menopause)</li><li>Health days for you to use either for physical or mental wellness</li><li>Dedicated mental health support from our mental health first aiders</li><li>Eye care vouchers, season ticket loans and much more!</li></ul> #WeAreAllSaints Our aim is to develop truly diverse teams and create an environment where everyone feels respected, valued and able to give of their best whilst contributing to the success of our brand. We recognise the importance and strength of diversity and commit to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status or age. Even if you feel you don't tick all the boxes, we'd still very much like to hear from you. We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us and we are happy to help. #LI-Onsite Closing date: 5th September 2025

7 All Saints Retail Limited Jobs