Cluster Revenue Manager - London
Join the UK's most dynamic collection of hotels and restaurants At Edwardian Hotels London, it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests' exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture. We are currently recruiting for a Cluster Revenue Manager to join our Revenue Team at Edwardian Hotels London. Overview: An Amazing opportunity has arisen to join Edwardian Hotels as a Revenue Manager reporting to the Director of Revenue and Distribution - Rooms Develop and execute cluster-wide rooms revenue strategies aligned with commercial objectives and brand positioning.Deliver daily, weekly and monthly reporting including Forecast, Pace, Pickup, Production and Market Segment performance, highlighting risks and opportunitiesDrive pricing, forecasting, inventory controls and channel mix to maximise RevPAR, ADR, occupancy and total rooms revenuePerform continuous competitive benchmarking, market trend analysis and price positioning reviews using business intelligence toolsCarry out displacement, compression and need-period analysis to support tactical and strategic decisionsPartner closely with General Managers, Sales, Marketing, Distribution, eCommerce and CRM teams to ensure alignment of revenue and sales strategiesEnsure sales strategies, rate restrictions and tactical actions are clearly communicated, implemented and modified as market conditions changeIdentify new revenue opportunities across all segments and channels and support commercial teams in developing and converting businessAssist in preparing and leading cluster and property revenue strategy meetings, including agendas, presentations and supporting analysisMaintain strong understanding of distribution models, rate code structures and channel connectivityPerform regular rate parity, content accuracy and merchandising checks across all platformsOversee data integrity and quality across key systems including Opera, IDeaS, TravelClick / Amadeus Demand360, EZ RMS and other BI toolsEnsure all revenue-related systems are configured correctly, validated and fully optimised, including auditing PMS, RMS, CRS, GDS, brand websites and third-party channelsPrepare and maintain special events, demand overrides and seasonality adjustments within RMS platformsIdentify, assist and fulfil reporting and analytical needs of Commercial and Finance teamsUndertake projects and research initiatives supporting continuous improvement of revenue performance and processesThink creatively and practically to develop, test and implement new revenue and distribution strategies About You:Proven revenue management experience within a 4 or 5-star hotel environment Strong commercial acumen with excellent analytical and problem-solving skills Confident communicator with the ability to influence and engage senior stakeholders Advanced proficiency in Excel and Microsoft 365 Self-motivated with the ability to work independently in a fast-paced, high-pressure environmen Builds strong relationships and effective networks across and outside the business Solid understanding of the hospitality industry with a results-driven, commercial mindset Strong experience using PMS, RMS, BI, CRS, channel management and distribution platforms, including Opera, IDeaS, Delphi, TravelClick / Amadeus Demand360, EZ RMS, CoStar, Lighthouse, OTA extranets or equivalent systems Our Benefits Package:
Join the UK's most dynamic collection of hotels and restaurants At Edwardian Hotels London, it's the people who create unforgettable memories for our guests. We are always looking for hospitality professionals to join our family and bring new ideas to how we can provide the best possible experience. Professionals who understand and believe in our values: having Integrity, being Ambitious, and always Quality-Driven. Talented individuals who want to work alongside likeminded passionate people in a rewarding, fulfilling, and fun environment. We know that your unique talents and ambitions not only have the ability to exceed our guests' exacting standards, but also propel your own career potential in a company that recognises and rewards. At Edwardian Hotels London we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture. We are currently recruiting for a Cluster Revenue Manager to join our Revenue Team at Edwardian Hotels London. Overview: An Amazing opportunity has arisen to join Edwardian Hotels as a Revenue Manager reporting to the Director of Revenue and Distribution - Rooms Develop and execute cluster-wide rooms revenue strategies aligned with commercial objectives and brand positioning.Deliver daily, weekly and monthly reporting including Forecast, Pace, Pickup, Production and Market Segment performance, highlighting risks and opportunitiesDrive pricing, forecasting, inventory controls and channel mix to maximise RevPAR, ADR, occupancy and total rooms revenuePerform continuous competitive benchmarking, market trend analysis and price positioning reviews using business intelligence toolsCarry out displacement, compression and need-period analysis to support tactical and strategic decisionsPartner closely with General Managers, Sales, Marketing, Distribution, eCommerce and CRM teams to ensure alignment of revenue and sales strategiesEnsure sales strategies, rate restrictions and tactical actions are clearly communicated, implemented and modified as market conditions changeIdentify new revenue opportunities across all segments and channels and support commercial teams in developing and converting businessAssist in preparing and leading cluster and property revenue strategy meetings, including agendas, presentations and supporting analysisMaintain strong understanding of distribution models, rate code structures and channel connectivityPerform regular rate parity, content accuracy and merchandising checks across all platformsOversee data integrity and quality across key systems including Opera, IDeaS, TravelClick / Amadeus Demand360, EZ RMS and other BI toolsEnsure all revenue-related systems are configured correctly, validated and fully optimised, including auditing PMS, RMS, CRS, GDS, brand websites and third-party channelsPrepare and maintain special events, demand overrides and seasonality adjustments within RMS platformsIdentify, assist and fulfil reporting and analytical needs of Commercial and Finance teamsUndertake projects and research initiatives supporting continuous improvement of revenue performance and processesThink creatively and practically to develop, test and implement new revenue and distribution strategies About You:
Competitive salary
28 days Holiday per annum including Bank Holidays increasing with long service
Complimentary hot meals, salad bar and unlimited beverages provided daily
Recommend a Friend Scheme of up to 500 per friend recommended.
Annual complimentary night stays within our hotels
Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
Access to a discount platform for all of the most popular stores and outlets
Auto enrolment into our company pension scheme
Regular social events across all hotels
Annual company recognition events held in January each year
Wellbeing champions across all of our hotels
Access to our company doctor for medical appointments and occupational health support
Access for all hosts to our online learning platform Edwardian Academy
Opportunities for promotion and a wide range of training programs to support your development
Eligibility: In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.