Maintenance Manager at The Imperial (New Opening Hotel) - London
Role: Maintenance Manager at The Imperial (New Opening Hotel)
Hours: 40 hours per week
Location: Bloomsbury, London
About Us:
Imperial London Hotels is a family run company with a 187-year legacy, dedicated to putting authentic London experiences within everyone's reach. In Summer 2026, we open the doors to our fully re-imagined hotel, The Imperial - a new lifestyle offering within our portfolio. With 357 bedrooms, multiple dining venues, a workout studio, and destination rooftop bar, this will be a new beacon, bang in the heart of Bloomsbury, London.
About the Role:
We are seeking an experienced and detailed Maintenance Manager to lead the engineering and property maintenance operations at our newly refurbished flagship hotel.
This role is central to delivering a safe, efficient and beautifully maintained environment for guests and team members alike. Working closely with the Operations Manager, you will play a key part in ensuring the hotel operates smoothly from opening day and beyond.
What You'll Be Doing:
- Oversee the full maintenance function, ensuring the hotel's facilities, systems and equipment are consistently maintained to 4 star deluxe standards
- Lead, train and motivate the maintenance team to deliver safe, efficient and high quality work
- Manage planned and reactive maintenance programmes, ensuring timely completion and minimal operational disruption
- Implement preventative maintenance schedules and support long term asset protection across all areas of the hotel
- Ensure compliance with all health, safety, and statutory regulations, including COSHH and audit requirements
- Manage departmental budgets, staffing levels and resources to support efficient and high quality operations
- Coordinate with external contractors and suppliers, ensuring quality, value, and compliance
- Work collaboratively with other departments to address issues promptly and support seamless daily operations
- Manage departmental payroll and scheduling to align with operational and budgetary goals
- Maintain accurate documentation, inspection records, and equipment logs
- Champion sustainability, energy efficiency and environmentally responsible maintenance practices
Who You Are:
- You will have experience as a Maintenance or Property Manager ideally in a new opening hotel environment
- Qualified to NVQ Level 3 Electrical Installation (2365) and 18th Edition Testing & Inspection
- Strong technical expertise across electrical, plumbing, mechanical and building systems
- Proven experience leading teams of 10 or more, with strong recruitment, coaching and performance management capability
- Strong organisational and planning skills, with experience managing budgets and maintenance systems
- Proficiency in maintenance software and a sound understanding of compliance requirements
- Excellent communication skills, able to engage effectively with colleagues, guests, and contractors
- Innovative mindset with a focus on efficiency, safety, and long term operational excellence
- Flexibility to work varied shifts in line with a 24/7 hotel operation
What's In It for You:
- 28 days holiday, rising to 33 with length of service (including bank holidays)
- Access to ILH Training Academy programmes, apprenticeships and supported study
- Holiday Purchase Scheme
- Complimentary uniform dry cleaning, plus discounted personal dry cleaning
- Interest free Season Ticket Loan
- Workplace Pension
- Team member flat rate and 50% friends and family hotel discount
- 50% discount across ILH F&B outlets
- Discounted drinks at Blooms Caf
- Employee funded Health Cash Plan
- Local Bloomsbury discounts
- Early Pay access
- Shopping discounts with selected retailers
- Salary sacrifice schemes including nursery care, cycle to work, and technology
- Access to mental health first aiders, wellbeing support and the Employee Assistance Programme
Ready to Help Shape the Future of Imperial?
If you are ready to lead a key operational department and help shape the future of our reimagined flagship hotel, we would be delighted to hear from you!