Veterinary Support Manager

Job Description:

Veterinary Support Manager

Full Time | 12 month fixed term contract

Based onsite at Waltham Petcare Science Institute

At Waltham, we are committed to delivering high-quality, innovative science in a caring way to create a better world for pets. As Veterinary Support Manager, you’ll play a key role in upholding this mission by leading and supporting a team of Procedure Technicians and Veterinary Nurses. You’ll be responsible for maintaining high standards of animal welfare, overseeing trial-related procedures for Waltham’s research programs and ensuring the delivery of excellent veterinary care,

What are we looking for?

• Degree in a Scientific Discipline (Essential) – Preference for Veterinary Surgeon or Veterinary Nursing degrees (with RCVS eligibility)

• Leadership Experience – Proven experience in people management and building high-performing teams.

• Veterinary Care Expertise – Background in research colony health care, small animal practice, or trial-related procedures is preferrable.

• Strong Collaboration Skills – Ability to work cross-functionally within a research and scientific environment.

Key Responsibilities:

• Lead & Develop the Team – Line manage a team of up to 12 associates, providing mentorship, coaching, and professional development.

• Deliver High-Quality Veterinary Care & Research Support – Ensure veterinary services are delivered safely, ethically, and in line with Waltham and Home Office standards.

• Drive Operational Excellence – Oversee daily operations, prioritizing resources effectively while maintaining a strong focus on animal welfare.

• Champion Training & Competency – Support the Named Training and Competency Officer (NTCO) to ensure all team members and personnel on-site are trained and competent in animal care and handling.

• Foster Innovation & Continuous Improvement – Identify opportunities to enhance veterinary care, welfare, and research methodologies.

• Ensure Safety & Compliance – Promote a culture of safety and well-being, managing risk assessments and upholding best practices.

• Provide Hands-on Support – Occasionally participate in operational veterinary work (if a veterinary professional), including the on-call veterinary rota.

What you can expect from Mars:

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

• Best-in-class learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.

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