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Complaints Handler – Banking &amp; Financial Services (Remote)Teleperformance certified as great place to work UK in 2023!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence at least 1 years previous experience in the Banking and Financial Service IndustryStart Dates: Nov 2025<ul><li>Salary: £14.16 per hour</li><li>Location: Work From Home</li><li>Shifts: Full Time 8am-8pm Mon-Sat (Subject to Change)</li><li>Training:&nbsp; 2 weeks then 2 weeks Grad Bay</li><li>Contract: Permanent</li><li>Background Checking: </li><ul><li>Right to Work in the UK</li><li>Criminal Record Check</li><li>Credit Check</li><li>Any other associated checks</li></ul></ul>Values we look for you to have: <ul><li>Process Excellence- Doing things well means something to you and you will always strive to improve on your work.&nbsp;</li><li>Collaboration- You enjoy working with others and you like working as a team player.&nbsp;</li><li>Communication- You can speak and write clearly and in a confident manner.</li><li>Emotional Intelligence-&nbsp;You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.</li><li>Open-Mindedness- You are able to be open to different ways of thinking and new ideas.</li><li>Critical Thinking- You are able to think logically when making decisions.</li><li>Solution Orientation- Having a forward thinking mindset focused on resolving challenges.</li><li>Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.</li></ul>Job Profile Summary A highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Communicates clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. Enjoys a fast paced environment and adapts well to change. Ensures adherence to policies, Training &amp; Competence scheme and risk frameworks at all times whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines.&nbsp;Job Description Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepares routine letters, memoranda and reports for approval, while following up on pending issues. Provides a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produces accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepares moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develops personal capabilities using existing formal and informal training opportunities. Processes and responds to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collects and prepares standard data related to ongoing issues.Disclaimer&nbsp;Please be vigilant against job scams. Teleperformance will&nbsp;never&nbsp;contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.Disclaimer&nbsp;Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Complaints Handler - Financial Services

<ul>
<li>£29,607 per annum</li>
<li>Average uncapped bonus of £3,600 year (with potential to earn more)</li>
<li>5 days a week</li>
<li>Earn extra with our refer a friend scheme – T&amp;C’s Apply</li>
</ul>
We’re the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme. 
Qualified Mechanic or Technician?? Join Halfords as a Vehicle Service Technician where you will carry out interim, full and major services as well as any follow up repair and replacement work. Such work includes tyres, brakes, transmission, steering and suspension, amongst others.
Benefits Include:
<ul>
<li>5.6 weeks’ annual leave</li>
<li>Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores</li>
<li>Discounts on everything from groceries, shopping, insurance, days out, restaurants and more</li>
<li>Family &amp; Friends Discount Events</li>
<li>Opportunity to buy a Trade Price Bike &amp; enrol in the Cycle to Work Scheme</li>
<li>Financial planning support via Wagestream - access up to 30% of your salary in advance</li>
<li>GP Access, 364 days a year, 24 hours a day</li>
<li>Join the Share save scheme with a 20% discount on shares</li>
<li>Health Cash Plan – to access wellbeing services and claim back healthcare costs</li>
<li>Pension Scheme &amp; Life Assurance</li>
</ul>
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA &amp; MOT Tester Qualifications too.
Skills and experience
<ul>
<li>
Must have a Level 2 in Light Vehicle Maintenance and Repair or equivalent OR time served experience</li>
<li>
Must have a full drivers licence with no more than 9 points</li>
<li>Experience of delivering interim, full and major services plus relevant repair and replacement work (brakes, suspension and steering component replacement, air con service etc)</li>
</ul>
National Tyres and Autocare is part of the Halfords family.&nbsp; We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Vehicle Service Technician

<ul>
<li>£29,607 per annum</li>
<li>Average uncapped bonus of £3,600 year (with potential to earn more)</li>
<li>5 days a week&nbsp;(This centre only trades on Sunday's for 10 weeks each year)
</li>
<li>Earn extra with our refer a friend scheme – T&amp;C’s Apply</li>
</ul>
We’re the UK’s largest Automotive service, maintenance and repair business and we offer great career opportunities, benefits and an uncapped bonus scheme. 
Qualified Mechanic or Technician?? Join Halfords as a Vehicle Service Technician where you will carry out interim, full and major services as well as any follow up repair and replacement work. Such work includes tyres, brakes, transmission, steering and suspension, amongst others.
Benefits Include:
<ul>
<li>5.6 weeks’ annual leave</li>
<li>Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores</li>
<li>Discounts on everything from groceries, shopping, insurance, days out, restaurants and more</li>
<li>Family &amp; Friends Discount Events</li>
<li>Opportunity to buy a Trade Price Bike &amp; enrol in the Cycle to Work Scheme</li>
<li>Financial planning support via Wagestream - access up to 30% of your salary in advance</li>
<li>GP Access, 364 days a year, 24 hours a day</li>
<li>Join the Share save scheme with a 20% discount on shares</li>
<li>Health Cash Plan – to access wellbeing services and claim back healthcare costs</li>
<li>Pension Scheme &amp; Life Assurance</li>
</ul>
You will be given every opportunity to progress your career at Halfords. This includes access to hybrid training plus the ATA &amp; MOT Tester Qualifications too.
Skills and experience
<ul>
<li>
Must have a Level 2 in Light Vehicle Maintenance and Repair or equivalent OR time served experience</li>
<li>
Must have a full drivers licence with no more than 9 points</li>
<li>Experience of delivering interim, full and major services plus relevant repair and replacement work (brakes, suspension and steering component replacement, air con service etc)</li>
</ul>
Why Halfords?
We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest Automotive service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.
Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

<h2>Summary</h2>
£13.30 - £13.95 per hour&nbsp; | 40 hour contract &nbsp;| 06:30 - 15:00 | 30-35 days holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re hard-working, focused and reliable.Just like you.As a Lidl Warehouse Operative, you’ll make sure our stores receive the right stock when they need it. From picking products to helping out in team tasks like checking stock, you’ll roll up your sleeves and get the job done. You’ll work through your orders independently to help get our 2,000-plus products into the hands of happy customers, taking pride in the fact that without you, our shelves would be empty.In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.&nbsp;<h2>What you'll do</h2>
<ul><li>Be a multitasker, carefully listening to picking instructions through your headset to carry them out swiftly</li><li>Pack a variety of our products including meat, fruit, frozen and chilled items (with premium payments of £1.50/hour when working at temperatures as low as -18°C)</li><li>Make sure your deliveries are perfectly stacked and secure</li><li>Report any damaged items to your manager</li><li>Be responsible for independently working through your orders&nbsp;</li></ul><h2>What you'll need</h2>
<ul><li>Experience working in a fast-paced environment</li><li>The drive to meet your goals and targets</li><li>Excellent attention to detail when working quickly</li><li>Self-motivation to work hard and make a real difference</li></ul><h2>What you'll receive</h2>
<ul><li>30-35 days holiday (pro rata)</li><li>10% in-store discount</li><li>Pension scheme</li><li>Enhanced family leave</li><li>Gym discount</li><li>Plus, more of the perks you deserve</li></ul>You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.&nbsp; If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.&nbsp;*Max. rate includes £1.50 extra per hour for hours worked in the freezer and £3.50 extra per hour for hours worked between 23.00 - 05.00.Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Warehouse Operative

<h2>Summary</h2>
£14.95 - £15.45 per hour &nbsp;|&nbsp; Minimum 35 hour contract &nbsp;|&nbsp; 30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leaveEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.Just like you.As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.<h2>What you'll do</h2>
<ul><li>Motivate and support your team, learning from our Leadership and Company Principles</li><li>Swiftly solve problems and delegate tasks&nbsp;</li><li>Create an environment where your colleagues can succeed alongside you</li><li>Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager</li><li>Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly</li><li>Give our customers the very best experience every time they visit your store</li></ul><h2>What you'll need</h2>
<ul><li>Experience leading a team to achieve targets in a bustling, fast-paced environment</li><li>The ability to effectively delegate tasks and motivate your team</li><li>Patience and a friendly manner with the ability to keep calm in any situation</li><li>Passion to thrive as a key part of the Store Team</li><li>A proactive and encouraging approach to help your colleagues develop themselves and store operations</li></ul><h2>What you'll receive</h2>
<ul><li>30-35 days holiday (pro rata)</li><li>10% in-store discount</li><li>Enhanced family leave</li><li>Pension scheme</li><li>Long service awards&nbsp;</li><li>Plus, more of the perks you deserve</li></ul>You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.&nbsp; If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.&nbsp;Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Retail Shift Manager

<h2>Summary</h2>
£13.00 - £13.95 per hour |&nbsp; 35 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.<h2>What you'll do</h2>
<ul><li>Be a Lidl expert, helping our customers with their questions, queries and requests</li><li>Efficiently work deliveries as they arrive in store</li><li>Passionately provide excellent customer service</li><li>Proactively keep the bakery topped up by baking fresh goods</li><li>Expertly merchandise and maintain our middle aisles of Non-Food products</li></ul><h2>What you'll need</h2>
<ul><li>Experience working in a fast-paced environment</li><li>Excellent customer service skills</li><li>Flexibility to start a shift early or finish late</li><li>A positive approach to changing priorities</li><li>Drive and passion to work hard and make your store a success</li><li>A smile on your face and a friendly manner to inspire your team and help our customers</li></ul><h2>What you'll receive</h2>
<ul><li>30-35 days holiday (pro rata)</li><li>10% in-store discount</li><li>Pension scheme</li><li>Enhanced family leave</li><li>Long service award</li><li>Plus, more of the perks you deserve</li></ul>You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.&nbsp; If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.&nbsp; &nbsp;Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Customer Assistant

<h2>Summary</h2>
£13.30 - £13.95 per hour | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme | Enhanced family leaveEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re motivated, attentive and a real team player.Just like you.As a Remerchandising Equipment Operative at Lidl, you’ll play a crucial role as part of our Regional Remerch team rolling out Lidl GB’s newest Merchandising concept throughout stores across your region. &nbsp;From refurbishing stores to setting up new ones to assembling merchandising equipment, this the ideal role for a creative, all-about-the-details, person who wants to stand out from the crowd.In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside Lidl.&nbsp;We’re proud to be a diverse, secure and fast-growing business, and you’ll find your role rewarding in every sense. We'll make sure you have access to the right training to thrive in your new job.&nbsp;<h2>What you'll do</h2>
<ul><li>Reporting regularly and liaising with the Regional Remerch Manager</li><li>Confidently co-ordinating the ‘New Merchandising Concepts’</li><li>Installing equipment against planograms and store visions</li><li>Reliably working to strict deadlines, and rigid timescales</li><li>Ably assisting and working alongside appointed contractors</li><li>Ensuring company procedures, including health and safety are followed by everyone</li></ul><h2>What you'll need</h2>
<ul><li>Highly motivated team player and consistently proactive</li><li>Highly organised with an eagle-eye for detail</li><li>An unwavering ability to meet deadlines&nbsp;</li><li>Flexibility to work varying nightshift patterns</li><li>A focus on compliance&nbsp;</li><li>A full UK driving licence</li></ul><h2>What you'll receive</h2>
<ul><li>30-35 days’ annual holiday (pro rata)</li><li>10% in-store discount</li><li>Enhanced family leave</li><li>Contributory pension scheme</li><li>Ongoing training&nbsp;</li><li>Plus more of the perks you deserve</li></ul>You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.&nbsp; If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now. Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

407 Full time Jobs in Bootle, UK