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Salary:£25,652.88 + Bonus + Excellent BenefitsSales Advisor – Crewe – Plumb CentreSo, who are we? We are plumb Centre, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. &nbsp;Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.&nbsp; &nbsp;We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!&nbsp;&nbsp;As a Sales Advisor based in Crewe you’ll be responsible for:&nbsp;&nbsp;<ul><li>Serving customers on the trade counter, offering advice and product knowledge.</li><li>Answering the phones and managing the centralised inbox.</li><li>Supporting the team in the warehouse when needed, locating items and picking and packing.</li></ul>This is a full-time, permanent role, working 40 hours per week from 8am - 5pm Monday to Friday, and 1 or 2 Saturday's per month from 8am - 12pm, which is paid as overtime.&nbsp;And here’s what we’d like you to have:&nbsp;<ul><li>To be approachable and to support our customers when needed.</li><li>To be a quick learner and to help out in a busy branch.</li><li>Experience in plumbing and heating would be favourable.</li></ul>We look forward to receiving your application!#ACHS100

Sales Advisor

<h2>Company:</h2>Finning (UK) Ltd<h2>Number of Openings:</h2>1<h2>Worker Type:</h2>Permanent<h2>Position Overview:</h2>As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Rollo has a long, established and successful heritage in the construction plant and power generation industries. As a part of the Finning Group, Rollo has access to the skills and expertise of one of the premium service providers in the plant and power generation industry, benefiting from world-class facilities and the latest industry technology<h2>Job Description:</h2>Benefits<ul><li>A competitive salary</li><li>25 days annual leave + bank holidays (purchase additional 5 days holiday)</li><li>Annual Bonus</li><li>Laptop and phone</li><li>The additional benefits attached to this role include a generous reward scheme, up to 7% pension, life insurance, access to the company a share scheme, and healthcare benefits (medical, optical, hearing, dentistry, and physio)</li><li>You will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to support your charity of choice via “Give As You Earn”, and length of service &amp; recognition awards.</li></ul>Major Job Functions<ul><li>Understand &amp; respond to customer requests, assessing &amp; prioritising their need and identifying the actions to take place with agreed timescales. Allocate the most appropriate resources to address the customers’ need.</li><li>Issue completed trial pack to the boat builder. Issue acceptance or trial failure letter to the boat builder.</li><li>Plan all jobs to maximise engineer productivity. Manage and control job progress at every stage. Liaise fully to ensure the job is resolved to the mutual benefit of Finning &amp; our external customer. Contact within Finning to receive ‘Trial Request’ from Cannock and allocate engineers accordingly.</li><li>Open &amp; close work orders accurately and consistently to maximise billing accuracy &amp; timeliness. Identify &amp; exploit opportunities to address safety reworks, priority reworks &amp; PM servicing at the same time as the repairs.</li><li>Keep all systems up-to-date at all stages with accurate job information. Load trial information to the Caterpillar OEMsi web site. Load internal drives with trial data.</li><li>Direct management of engineers (4-8) mentoring, addressing performance issues and carrying out regular 1-2-1. Provide guidance and mentoring to engineers to ensure delivery of high levels of customers’ satisfaction whilst maintaining service profitability.</li></ul>Specific Skills<ul><li>Customer service skills and ability to develop strong customer relations</li><li>Planning and organising skills</li><li>Attention to detail&nbsp;</li><li>Influencing and negotiation skills</li><li>Good interpersonal skills</li><li>Good IT skills, specifically in Microsoft Office</li><li>Works well as part of a team</li></ul>Knowledge<ul><li>Gas &amp; Diesel Engine product knowledge</li><li>Understanding engine/fuel control systems</li><li>DBSi system skills</li><li>Parts identification through SIS/manuals</li><li>Parts ordering through SAP</li><li>Warranty process</li><li>Commissioning process&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Accountability<ul><li>Keep internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept.</li><li>Awareness of health, safety &amp; environmental requirements to ensure safe and ISO compliant operations on site.</li><li>Maximise customer revenue for service.</li><li>Control expenses for service including commissioning.</li><li>Manage and control approx. 100 work orders with an average value in the region of £300k per month.</li><li>Inform Field Service Supervisor of work schedule and Engineer’s issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions.</li></ul>Education and Experience<ul><li>Apprentice-trained engineer with 5 years’ experience</li><li>Customer contact experience</li><li>Planned and organised major repair work</li><li>Problem diagnostic experience in terms of both customer and engineer</li><li>Commissioning of Products into the pleasure boat industry</li><li>Experience in a similar role within a similar industry</li></ul>Working EnvironmentOffice basedFlexible working pattern between 7am – 6pm weekdays, with a potential for Saturday if required, Direct responsibility for planning, organising and despatching approx. 25 regional field engineers. At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package including 25 days holiday, company pension scheme, healthcare, company share scheme and various flexible benefits.If you would like to work for a global organisation offering industry leading training and a competitive package, then apply online today!At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

Service controller

<h2>Company:</h2>Finning (UK) Ltd<h2>Number of Openings:</h2>1<h2>Worker Type:</h2>Permanent<h2>Position Overview:</h2>As a Service Controller you will oversee a team of engineers and ensure an excellent customer experience by optimising the resources to meet the customer needs efficiently whilst maintaining the high standard of service delivery Finning Power Rental is a leading provider of temporary and emergency power solutions to hire and rent across the U.K. and Ireland. As part of the Finning group, we are the largest global dealer of Cat® products and services.<h2>Job Description:</h2>Major Job Functions:<ul><li>Lead service engineering team by understanding &amp; responding to customer requests, assessing &amp; prioritising their need and identifying the actions to take place with agreed timescales. Support fleet availability by ensuring processes are adhered to and inspections, repairs and servicing/maintenance is performed in a timely manner and all data is recorded and up to date (20%)</li><li>Plan all jobs to maximise engineer productivity and driving asset utilization. Allocating the most appropriate resources to address the customers’ needs (20%)</li><li>Manage and control job progress at every stage. Drive 5-star contamination control practices through audits and operational best practice (5%)</li><li>Liaise fully to ensure the job is resolved to the mutual benefit of Finning Power Rental &amp; our external customer (15%)</li><li>Open &amp; close work orders accurately and consistently to maximise billing accuracy &amp; timeliness.(5%)</li><li>Identify and exploit opportunities to address safety reworks, priority reworks and servicing/maintenance at the same time as the repairs. Keep all systems up-to-date at all stages with accurate job and fleet information. (5%)</li><li>Timely up-loading of internal drives with data (10%)</li><li>Drive employee engagement in line with agreed business targets driving a consistent approach through the team, using the employee engagement survey as a guide (10%)</li><li>Implement procedural changes ensuring that security of site, people &amp; equipment is maintained to the highest standard. Drive safe practices in the team through H&amp;S adherence. Ensure completion of Toolbox Talks, Safe on Sites and Logincident reporting (10%)</li></ul>As a Finning Employee you will receive:<ul><li>A competitive salary</li><li>25 days annual leave + bank holidays (purchase additional 5 days holiday)</li><li>Annual Bonus</li><li>Laptop and phone</li><li>The additional benefits attached to this role include a generous reward scheme, life insurance, access to the company a share scheme, and healthcare benefits (medical, optical, hearing, dentistry, and physio)</li><li>You will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to support your charity of choice via “Give As You Earn”, and length of service &amp; recognition awards.</li></ul>Specific Skills:<ul><li>Customer Service skills and ability to develop strong customer relations</li><li>Excellent planning and organisation skills</li><li>Attention to detail&nbsp;</li><li>Influencing and negotiation skills</li><li>Good interpersonal skills</li><li>Good IT skills – Excel, Teams and Outlook essential</li><li>Works well as part of a team</li><li>Champions health &amp; safety</li><li>People leadership</li></ul>Knowledge:<ul><li>Diesel generator product knowledge</li><li>Understanding engine/fuel control systems</li><li>M3/INFOR system skills – training will be given</li><li>Parts identification through SIS/manuals</li><li>Parts ordering through part.cat.com</li><li>Warranty process</li><li>Commissioning process&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li></ul>Accountability:<ul><li>Keep Internal and external customers fully informed of job progress at all times, ensuring promises and agreed commitments are kept.</li><li>Awareness of health, safety &amp; environmental requirements to ensure safe and ISO compliant operations on site.</li><li>Maximise customer revenue for service.</li><li>Control expenses for rental projects and the branch. Manage and control all rental projects.</li><li>The communication to the service engineering team, yard technicians and the wider team of work schedule and Engineer’s issues, over attendance, tooling, quality of work, customer care issues, technical issues, parts delivery problems etc. and agree on solutions.</li></ul>​If you would like to be part of an industry leading organisation then apply online todayAt Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

Service Controller

<h2>Company:</h2>Finning (UK) Ltd<h2>Number of Openings:</h2>1<h2>Worker Type:</h2>Permanent<h2>Position Overview:</h2>As Service and Maintenance Engineer you will part of the Finning Power Rental team, working on a wide range of electric power projects across the UK and Ireland. Setting up rental solutions and ensuring the rental equipment including generators, load-banks, transformers, fuel tanks and ancillaries are in a serviceable condition to support our rental customers. Our extensive range of equipment includes prime, back up and emergency power solutions. From Cat® generators and load banks to HV and LV transformers, fuel tanks, cables and custom solutions<h2>Job Description:</h2>Benefits:<ul><li>Salary Circa £38,000</li><li>25 days holiday (purchase up to 5 extra days holiday)</li><li>Annual Bonus</li><li>Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)</li><li>Access to company share scheme</li><li>Life insurance</li><li>Laptop and phone, van</li><li>CAT product training</li><li>Overtime</li></ul>Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service &amp; recognition awards.*This is a field-based role. For this position it is essential that all drivers have held a full driving licence for 2 years. (Eligibility will be subject to a&nbsp;full DVLA licence check)Major Job Functions:<ul><li>Inspect, service and maintain the rental equipment (generators, transports, fuel tanks, loadbanks, cables, panels) in line with the maintenance schedules (5%)</li><li>Complete the ready to rent task for the rental equipment, recording the inspection and documenting the data within CAT inspection application. (5%)</li><li>Complete the rental returns process for the rental equipment, recording the inspection and documenting the data within CAT inspection application. (5%)</li><li>Setup the rental equipment according to the agreed requirements of the customer, and if applicable, according to the project drawings and descriptions from the Application Engineering team. (15%)</li><li>Troubleshoot technical problems encountered on equipment and resolve the problem in a quick, safe and efficient way. (15%)</li><li>Provide support in the preparation and execution of logistics for inbound and outbound equipment when required. (5%)</li><li>Lead the site installation (to designed layout), commissioning and decommissioning of the rental solution. Including the synchronisation of several generators. (20%)</li><li>Troubleshoot complex technical problems encountered on equipment and resolve the problem in a quick, safe, and efficient way. (10%)</li><li>Performing more in-depth repairs on the rental equipment (15%)</li><li>Full adherence to all Health &amp; Safety policies and procedures, including positive approach to ‘Logincident’ and pre-task risk assessments in a timely manner. (5%)</li></ul>Specific Skills:<ul><li>The completion and demonstrated application of the skills within the Finning E&amp;T service and maintenance engineering up to and including the advance level of training</li><li>Strong analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.</li><li>Ability to work in a fast-paced, self-directed, entrepreneurial environment.</li><li>Ability to direct and mentor members of Finning Power Rental engineering team and sub-contractors.</li><li>Resourceful, with the ability to work independently.</li><li>Ability to adapt to changing circumstances.</li><li>Excellent understanding of Health &amp; Safety regulations.</li><li>Customer focused and commercially aware.</li><li>Flexible approach to 24/7 business.</li></ul>Knowledge:<ul><li>Strong working experience of mechanical, electrical and electronic systems.</li><li>Good knowledge of product range, product control across the rental equipment portfolio</li><li>Good working knowledge of Load bank process including the setup and testing processes</li></ul>Accountability:<ul><li>Ensure that you work safely and in accordance with the QHSSE policies and procedures of the company to prevent accidents from happening and report near misses, incidents and accidents immediately without any delay.</li><li>Ensure you work in adherence to the Company’s Electrical Safety Policy.</li></ul>Education &amp; Experience:<ul><li>Apprenticeship trained, NVQ Level 3 (Mechanical or Electronic) or equivalent.</li><li>Good knowledge of Health &amp; Safety.</li><li>Driver’s license.</li><li>A proven track record and technical hands-on field experience in the maintenance, diagnostic, investigation of mechanical / electrical faults and problems.</li><li>5 years’ plus experience in the Rental energy sector or a similar role.</li><li>Further mechanical and/or electronic engineering qualifications.</li><li>Safe pass (ROI) or CSCS (UK) required.</li><li>Offshore certifications (where required).</li><li>Has achieved and demonstrated a competent skill level of ability on all basic and a part of the advance skills for Level 1 Engineer as per the companies training and skills matrix.&nbsp;</li></ul>Finning Power Rental is a leading provider of temporary and emergency power solutions to hire and rent across the U.K. and Ireland. As part of the Finning group, we are the largest global dealer of Cat® products and services.If this role is of interest then apply online todayAt Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.

Service & Maintenance Engineer

If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Warrington Sales Team in our state of the art Contact Centre and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.What’s in it for you?<ul><li>A great starting salary of  £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.</li><li>Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.</li><li>Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.</li><li>Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.</li><li>Huge discounts of EE &amp; BT products including your Mobile and Broadband – saving you hundreds of pounds every year.</li><li>Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.</li><li>Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.</li><li>Volunteering days, so you can give back to your local community.</li><li>Optional Private Healthcare and Dental, to protect you and your family.</li></ul>On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

92 Full time Jobs in Stoke-on-Trent, UK