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Job Title: HR Business PartnerDepartment: Human ResourcesSalary: £32KTravel Required: Yes, if cluster-based Hours: 37.5 hours per weekReports to: Head of HR Business PartneringLocation: Hybrid ( min 2 days on site per week if within reasonable travelling distance of TP site ) will consider WAH if candidate not within reasonable travel to TP siteContract Type: TemporaryJob Summary / Overview The HR Business Partner is responsible for providing best in class expertise and advice, for all matters of employee relations and HR practice across their business area, ensuring the best possible support and guidance can be delivered. This role is focused on supporting employees, managers and the wider business to achieve the best outcomes, even in challenging situations. They are commercially aware, and can expertly balance their approach between the needs and wellbeing of our employees and the commercial needs of the business. They take a pragmatic view on how to best guide the business through difficult situations, and are a face of calm and professionalism in an ever-changing environment. The HR Business Partner is adaptable and flexible, and can keep up with the fast-paced contact centre environment, able to multi-task and prioritise as needed. The role takes on a comprehensive business partnering approach to ensure success, by actively collaborating with stakeholders and team members from all key departments including Operational Delivery, Recruitment, Training, Workforce Management, Payroll, and others. It is a critical component of the role to ensure a full understanding of the local and wider business needs is gained, and so the HR Business Partner will take proactive steps to obtain the correct sources of information and translate this into effective HR practice.Key Responsibilities and Accountabilities (may perform other duties as requested not specifically addressed in this document)<ul><li>Responsible for all day-to-day HR activities required to support in local site/business area</li><li>Works closely with local stakeholders, employees, managers, partner organisations and others in the business unit to fully understand local needs (of the client, line of business, employees, managers, local performance information, etc) and create targeted and specific people support strategies</li><li>Actively monitors a range of people data and reporting information, (including operational performance, quality, absence, attrition, and engagement levels), analysing trends to ensure any changes in usual performance parameters can be quickly identified, and root causes understood so that solutions can be created or supported</li><li>Works collaboratively with local stakeholders and key personnel across the team and business to develop strategic HR business plans which serve to improve the working environment for all, whilst maintaining or improvement KPI performance across the range of key people measures Provides a superior level of practical advice, guidance and support to employees and managers across the full spectrum of Employee Relations disciplines including: grievance, disciplinary, absence management, performance management and employee wellbeing and support</li><li>Ensures advice provided is clear, consistent, and in line with company policy, current employment legislation and best practice approaches</li><li>Proactively coaches and guides line managers to help them to support their teams and deliver high performance, whilst mitigating potential risks to the employee or business</li><li>Builds and develops positive and useful relationships with a range of internal and external stakeholders, including but not limited to Assistant Contact Centre Managers, Contact Centre Managers, VPs/Directors of Delivery, Payroll, Workforce Management, Training, Recruitment, and HR Admin</li><li>Complies at all times with Company policies, the Equality Act, Employment Rights Act and others (and any equivalent legislation covering Northern Ireland) and the General Data Protection Regulations in the undertaking of any HR activities</li><li>Champions the automation and streamlining of HR practices to ensure optimum efficiency can be maintained without compromising delivery of service</li><li>Takes steps to keep knowledge up to date of new HR concepts, thought leadership and best practice approaches in HR and employee relations, as well as keeping close to employment &amp; case law updates, developments, risks</li><li>Continually identifies new opportunities to add value to local and wider business area</li><li>Tracks and maintains key statistics and information relating to relevant aspects of HR activity, and provides detailed reports and presentations on HR-related performance to manager and relevant stakeholders</li><li>Supports the HR function as a whole in shaping the People Strategy and delivering it’s objectives</li><li>Collaborates, actively participates, and delivers HR initiatives and projects across the business, sometimes supporting outside of your normal business area</li><li>Actively participates in any TUPE, restructure, or other major change or consultation programme in your area, and on occasion, in the wider business areas</li><li>Supports cyclical HR review activities such as Annual Pay Reviews, policy reviews, document reviews, and others as directed</li><li>Contributes to the development of HR policies, and ensures local management teams are fully educated in these and able to effectively interpret and apply them in practice</li><li>Attends internal meetings as required to represent the HR function</li><li>Completes all administration associated with HR responsibilities</li><li>Provides essential support to the Head of HR Business Partnering as needed</li><li>Supports and drives a culture of high employee engagement across your area, where local, national and global recognition programmes, awards, incentives and engagement initiatives are delivered effectively, working with the Head of Engagement &amp; Retention to ensure successful delivery</li><li>Adopts the Teleperformance management ethos of “Support First, Manage Later” when giving advice and support to ensure all employees receive ample help and encouragement to succeed, before management steps are taken to resolve any problems with performance, behaviours, and attendance Maintains open and honest channels of communication at all levels across your area to ensure employees and managers can approach you for advice, raise concerns and develop solutions to problems</li><li>Leads by example and consistently demonstrates the Teleperformance values of Professionalism, Integrity, Commitment, Innovation and Respect in every interaction</li><li>Supports a working culture which is built on embracing diversity, respect and positivity, and a zero-tolerance attitude towards bullying &amp; harassment, and any other unethical behaviours or practices</li><li>Other duties as assigned.</li></ul>Main Job Requirements Education and Specific Training <ul><li>Formal qualification in a HR-related area, such as: o Certificate in Human Resource Practice, or o Degree in HR Management, or similar</li><li>OR equivalent experience</li><li>Membership of CIPD, or similar, is preferable</li><li>Up to date employment law knowledge</li><li>Republic Of Ireland employment law knowledge desirable Work Experience</li><li>2 years of solid HR experience in a contact centre environment, or</li><li>3 years HR generalist experience in another high-paced industry, or Special Certifications</li><li>Lean Six Sigma certification at Yellow Belt level, preferred</li></ul>Required Skills Technical Skills <ul><li>Comprehensive computer skills</li><li>Proficient use of Microsoft Office tools including MS Word, Powerpoint, Excel, Outlook and others</li><li>Comprehensive knowledge/experience using HRIS such as SAP, Cascade, Workday or similar</li></ul>Competencies and Specific Skills <ul><li>Takes responsibility for own performance</li><li>Works on own initiative</li><li>Commercially aware</li><li>Strategic mindset</li><li>Compassionate</li><li>Achievement driven</li><li>Excellent analytical ability</li><li>Exceptional attention to detail</li><li>Excellent communication skills – verbal and written</li><li>Excellent influencing skills</li><li>Flexibility</li><li>Resourceful Committed</li><li>TP brand ambassador</li><li>Lives and breathes the company values</li><li>Self-motivated</li><li>Team player</li><li>Creative thinker</li><li>Confident to challenge</li><li>Advanced levels of resilience and focus</li><li>Excellent facilitation and presentation skills</li><li>Continuous improvement mindset</li><li>Excellent organisation skills</li><li>Priority Management skills</li><li>Credible</li><li>Trustworthy</li><li>Dependable</li><li>Courageous</li><li>Empathetic</li></ul>

HR Business Partner

Restaurant
general manager 
Welcome to KFC. Home of the real ones. 

We
sell the world’s best chicken. We’ve done it for a long old time — since 1939,
when the idea of 
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly
serve 1000+ communities across the UK and Ireland, bringing the grit, pride and
iconic reputation that started in Kentucky all those years ago.

 
People who are
original. Individual. Fresh. We come to work to be ourselves, and to make
something of ourselves. We bring the graft and the laughs every day — building
our own community, as we serve our original recipe chicken to the ones, we’re
in. 

In our place, ambition grows. Careers build.
Potential goes further. Our doors are open, and they can take you anywhere. 

If you join our team, we only ask one thing.
That you be you. 

Because that makes us, us. 

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full
ownership of the restaurant, and smash performance goals while building a team
that doesn't just meet standards but exceeds them. Own the numbers, the vibe,
and the experience, keeping everything running smoothly while creating a space
where both guests and the team thrive.

What
will you spend your time doing?<ul><li>Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit
goals, and set the vibe.</li><li>Build a team worth following. Train, coach, and motivate your people so they don’t just meet the
standard — they raise it.</li><li>Smash the targets. Own your KPIs and push the team to deliver every shift, every day.</li><li>Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything
runs smooth behind the scenes.</li><li>Make the guest experience
unforgettable. Turn first-timers into regulars by
creating moments that hit different.</li></ul>What we'd love from you:

<ul><li>You lead from the front. You’ve managed teams before and know how to bring the best out of
people.</li><li>You get people. You build strong teams, handle tough conversations, and create a
culture where everyone feels seen.</li><li>You run a tight ship. You know how to keep operations efficient, clean, and compliant — even
when it’s chaos.</li></ul>Keeping it real

We don’t hire staff — we hire people. People
with real lives and aspirations, building real careers. Each of us has
something special to add to the mix we call work, and we’ll always encourage
you to add your perspective. 

See, at KFC, everyone’s welcome — whatever
your background, and whatever future you’re creating. We’ll look out for you
because you’re one of us, not because you work for us. We’ll invest in your
potential, because it’s what we’ve always done. But most of all, we’ll give you
the freedom to be you, wherever (and whoever) you happen to be. 

What’s
in it for you: 
We offer
benefits that make your life that little bit easier, because we know the juggle
is real. 

<ul><li>Pay rate: £35,000 - £40,000</li><li>Quarterly BONUS that rewards
the hustle</li><li>Extra holiday – more time to recharge</li><li>Life assurance – we’ve got you covered</li><li>Free chicken &amp; chips every shift</li><li>25% staff discount</li><li>Gym discounts to keep you moving</li><li>200+ high street perks &amp; cashback</li><li>Wellbeing support that actually helps</li></ul>KFC for
everyone: 
Whoever you are
and wherever you’re from, KFC is a place where you can bring the real 
you to work. We’re here to support you in being yourself, whether you work with
us, or are 
trying to.

Our promise is this: every person who applies 
to a role at KFC, regardless of age, background, ethnicity, gender, ability,
religion or sexual orientation, will have an equal opportunity 
to work here. We don’t just welcome, we encourage applications from
underrepresented groups in all industries.

If you’d like any additional support with 
your application, have a disability or condition that may affect your
performance during the recruitment process, or have any other requirements —
just let us know. We’ll be 
there to help you be the real you. 

Ready? 
We hope so. If
you’re ready to be part of our community, now’s the time to apply. 

Worried you aren’t ticking all the
boxes? Don’t - we’d still love to hear from you.#LifeatKFC&nbsp;

Store Manager

Restaurant General Manager

General Manager

Hospitality Manager

Restaurant Manager

Retail Manager

Role Overview: Be the Heart of Our Hive – Nursery Manager Wanted at Busy Bees Glasgow Kelvin&nbsp;Are you a natural leader with a passion for shaping little lives? At Busy Bees, we’re on the lookout for an inspiring Nursery Manager to bring energy, vision, and fun to our vibrant Glasgow Kelvin nursery.If you hold a BA in Childhood Practise (or working towards it with a level 3) qualification and have at least two years leadership experience in early years, this is your chance to join the UK’s leading nursery group – and make a real difference every single day.<h3>🐝 Why Busy Bees?</h3>At Busy Bees, we’re proud to be the UK’s #1 nursery group, with nearly 400 centres nationwide and more overseas. We believe every child deserves the best start in life, and we’re just as passionate about supporting our teams to feel valued, heard, and empowered.You’ll also have the chance to deliver our award-winning Bee Curious curriculum, sparking curiosity and confidence in every child.<h3>🌍 A Nursery with a Difference</h3>Our Glasgow Kelvin nursery is 101 places, set in the West of Scotland Science Park, is a bright and welcoming centre with four spacious playrooms, three of which open directly onto outdoor areas. With easy access to open countryside and just 10 minutes from Glasgow City Centre (plus free onsite parking!), it’s a truly inspiring place for children – and for you.<h3>💛 What We Offer</h3>We know our teams give their all – so we make sure you feel rewarded:<ul><li>Competitive salary + up to 25% annual bonus</li><li>Your birthday off – it’s our gift to you!</li><li>Up to 33 days holiday (including bank holidays)</li><li>Significant childcare discount</li><li>Ongoing professional development &amp; career progression</li><li>Our Hive wellbeing &amp; benefits platform with retail discounts, wellbeing resources, and recognition rewards</li><li>Enhanced family leave &amp; return-to-work bonus</li><li>Menopause support through Peppy</li><li>Salary Finance &amp; Employee Assistance Programme</li><li>Cycle to Work scheme &amp; workplace pension</li><li>Discounted private medical insurance</li><li>Opportunities to travel abroad and learn from our international nurseries</li></ul>…and so much more!<h3>🤝 Our Charitable Commitment</h3>As proud partners of BBC Children in Need, we’re passionate about giving back, with opportunities to get involved in fundraising and community initiatives.✨ Ready to grow your career, lead with purpose, and be part of something bigger? Apply now and join a team where every day is about nurturing children, supporting families, and helping you thrive. Role Responsibilities: Key Responsibilities:<ul><li>Lead &amp; Inspire: Drive excellence and motivate your team.</li><li>Quality Improvement: Enhance educational programs and operational processes.</li><li>Compliance: Ensure a safe and secure environment, meeting all regulations.</li><li>Financial Oversight: Manage budgets and resources effectively.</li><li>Engagement: Build strong relationships with parents, staff, and the community.</li><li>Professional Development: Foster team growth to provide exceptional care.</li></ul> Required Qualifications: About you:<ul><li>We are looking for a passionate and ambitious Nursery Manager whose primary goal is to deliver the highest standards of childcare and early years education.</li><li>You will be resourceful, commercially minded, have strong leadership ability and excellent communication skills.</li><li>You will have strong organisational skills with a keen attention to detail and be able to prioritise your workload effectively.</li></ul>Qualifications and Experience:<ul><li>BA in Childhood Practise or willing to work towards is required by the SSSC.</li><li>Experience as a Nursery Manager or Assistant Nursery Manager.</li><li>Strong leadership, organisational, and communication skills.</li><li>A focus on delivering high-quality childcare and early education.</li></ul>Apply now and be part of our dynamic team!

Nursery Manager

Where: BT Glasgow Contact Centre - Alexander Bain House&nbsp;Full Time:&nbsp;PermanentSalary: £25.087 rising to £25.684 after 8 months, plus uncapped commission If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.What's in it for you?<ul type="disc"><li>Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme</li><li>Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you</li><li>Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.</li><li>Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.</li><li>Huge Discounts: Save on EE &amp; BT products, including mobile and broadband.</li><li>Career Development: Support in achieving the career you want without limits.</li><li>Season Ticket Travel Loan: Funds for your travel to and from work.</li><li>Volunteering Days: Give back to your local community.</li><li>Optional Private Healthcare and Dental: Protection for &nbsp;you and your family.</li></ul>Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

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