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Salary:Competitive Salary + Bonus + Excellent Benefits Sales Advisor – Maidstone - Climate CentreSo, who are we? We are Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. &nbsp;Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.&nbsp; &nbsp;We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!&nbsp;As a Sales Advisor based in our Maidstone branch, you’ll be responsible for:&nbsp;&nbsp;<ul><li>Serving customers on the trade counter by understanding their specific needs and providing product recommendations.</li><li>Responding to customer enquiries via phone &amp; email promptly and courteously with a proactive attitude, along with general office duties.</li><li>Completing general warehouse duties, including picking and packing orders, putting away deliveries, and merchandising displays to a high standard.</li></ul>This is a full-time permanent role working 40 hours per week, Monday to Friday, 08:00 am - 17:00 pmAnd here’s what we’d like you to have:<ul><li>Technical knowledge on Climate products or merchant experience is beneficial but not essential, as full training will be provided.</li><li>Sales or customer service experience</li><li>Dependable team player, prepared to support in all areas of the branch.</li><li>Eagerness to learn, with a positive and enthusiastic attitude.</li></ul>We look forward to receiving your application!

Sales Advisor

Salary:£25,652 + Bonus + Excellent Benefits Sales Advisor - Cowley, Oxford (OX4 2RD) - Plumb CentreSo, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. &nbsp;Also, did we mention? In addition to the £25,652 salary, there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.&nbsp; &nbsp;We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!&nbsp;As a Sales Advisor based in our Cowley, Oxford branch you’ll be responsible for:&nbsp;&nbsp;<ul><li>Serving customers on the trade counter by understanding their specific needs and providing product recommendations</li><li>Responding to customer enquiries via phone &amp; email promptly and courteously, with a proactive attitude</li><li>Working within the warehouse maintaining excellent Health &amp; Safety standards (This will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets)</li><li>Booking stock in and putting it away in the designated location</li><li>Picking and packing customer orders with accuracy and efficiency</li></ul>This is a full time permanent role working 40 hours per week, Monday to Friday between 07.30am - 5.00pm and every other Saturday morning 08.00am - 12.00pm.And here’s what we’d like you to have:<ul><li>Prior customer service and sales experience with the ability to engage with the customer to deliver outstanding service</li><li>To be a team player who is happy to assist in all areas to ensure the smooth running of the branch</li><li>Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic</li><li>Strong computer skills</li></ul>We look forward to receiving your application!

Sales Assistant

Salary:Competitive Salary + Bonus + Excellent BenefitsSales Advisor - Birmingham West Bromwich - Pipe and Climate CentreSo, who are we? We are Pipe and Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. &nbsp;Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.&nbsp; &nbsp;We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!&nbsp;As a Sales Advisor based in Birmingham West Bromwichyou will be responsible for:<ul><li>Maintain high levels of availability to professionally handle inbound customer service requirements, cases and e-mails within published response times.</li><li>Follow agreed process for placing customer orders and provide accurate product availability by checking all available supply sources including the lead time database, feeder and with the supplier directly.</li><li>Maximise sales opportunities, up-selling where possible and following up on other opportunities (e.g. quotations/price enquiries).</li><li>Proactively follow up on backorders and ensure that the forward ordering system is correctly used to maximise product availability.</li><li>Follow agreed process for handling good stock returns, ensuring that customers are fully aware of the published terms and conditions. Work with the customer care team to ensure that the Faulty/Damaged stock process is followed correctly.</li><li>Take ownership for any customer issues that arise, taking time to log them accurately in the appropriate systems following strict procedures and guidelines.</li><li>Handle all customer complaints following the agreed processes, flagging any issues to the branch manager.</li><li>Ensure that the agreed minimum performance criteria for the branch is always exceeded in terms of attendance, order accuracy, and service quality.</li><li>Maintain customer database information systems in logical and efficient manner.</li><li>Carry out other customer-related tasks, as requested by the branch manager.</li><li>Actively participate on any initiative to improve the level of customer service.</li></ul>This is a permanent, full-time position working 40 hours per week, Monday to Friday 08:00am - 17:00pm with 1 hour break. No weekend work required.And here’s what we’d like you to have:&nbsp;<ul><li>Previous internal or external customer service experience preferred.</li><li>Good verbal and written communication skills.</li><li>Excellent interpersonal and customer service skills: ability to interface with personnel from various departments and levels.</li><li>Good organisational skills with the ability to handle multiple tasks simultaneously and meet deadlines.</li><li>Attention to detail and commitment to Customer Service Excellence.</li><li>Ability to access information using automated systems (e.g. Windows based computer systems).</li></ul>We look forward to receiving your application!

Salary:Competitive Salary + Bonus + Excellent BenefitsWarehouse Assistant - Basildon - Pipe and Climate CentreSo, who are we? We are Pipe and Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. &nbsp;Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.&nbsp; &nbsp;We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!&nbsp;As a Warehouse Assistant based in Basildon you will be responsible for:<ul><li>Carrying out general warehouse tasks, including booking in stock, putting stock away into designated locations and maintaining high standards within the warehouse</li><li>Picking and packing customer orders with accuracy and efficiency (This may involve heavy lifting) .</li><li>Loading and unloading vehicles.</li><li>Assisting customers at the trade counter as and when needed, providing prompt and efficient service while building strong relationships.</li></ul>This is a permanent, full-time position working 40 hours per week, Monday to Friday between the hours of 9am - 6pm. No weekend work required. And here’s what we’d like you to have:&nbsp;<ul><li>Previous experience working in a warehouse environment would be ideal but not essential as training will be provided.</li><li>Confidence in engaging with customers and delivering outstanding customer service.</li><li>A dependable, hardworking team player who’s open to learning</li><li>Basic computer literacy.</li></ul>We look forward to receiving your application!

Warehouse Assistant

Warehouse Operative

<h2>Role overview:</h2>First Line Manager Basingstoke&nbsp; Basingstoke Customer Service Centre&nbsp; Permanent&nbsp; Full TimeSalary £34000At Currys we’re united by one passion: to help everyone enjoy amazing technology.&nbsp;As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing.Join us as a First Line Manager and you'll be making the magic happen in our Customer Services Centres and Delivery Centre. You’ll be coaching and motivating your team to make every step of the distribution operation first-class, so we keep making amazing happen for our customers. You’ll be finding what works well and striving to make it even better. You’ll believe in getting things right first time for our customers and love delivering the best customer service, getting a buzz out of resolving logistical and practical challenges. It’s a great feeling, one you’ll get to experience often.<h2>Role overview:</h2>As part of this role, you’ll be responsible for: &nbsp; <ul><li>Overseeing the running of the site, staffing and other resources</li><li>Motivating a team of delivery drivers, warehouse teams and support colleagues to deliver on targets</li><li>Providing regular and consistent performance feedback</li><li>Influencing operational decisions</li><li>Working closely with other internal/external departments to ensure smooth-running operation</li><li>Communicating with and deputising for Operations Manager, working cross functionally and supporting different work area teams as required&nbsp;</li><li>Creating a safe working environment, adhering to health and safety policies</li></ul>People skills are one thing, but you’ll go a step further here by providing mentoring that puts performance improvement first. You won’t stop in your pursuit of the best, for your team, the business and yourself. Our future and your future, you’ll take charge of them both.You will need:<ul><li>Proven recent experience of leading teams, applying a range of leadership styles, techniques, and coaching methods</li><li>A track record of developing teams to achieve customer-focused results</li><li>Strong organisational skills to implement team and operational plans, prioritise workloads, and translate goals into actionable outcomes</li><li>Excellent communication skills to liaise with different departments and clearly convey expectations and quality standards</li><li>Ideally, experience working in a logistics or transport environment</li></ul>We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include: ●&nbsp;&nbsp; &nbsp;Performance related bonus&nbsp; ●&nbsp;&nbsp; &nbsp;Product discounts on the latest tech ●&nbsp;&nbsp; &nbsp;A range of wellbeing initiatives &nbsp;<h2>Why join us:</h2>Join our team and we’ll be with you every step of the way, helping you develop the career you want with new skills, training opportunities and qualifications and endless variety to keep you learning.Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.&nbsp;Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email <a href="mailto:careers@currys.co.uk" target="_blank">careers@currys.co.uk</a> and we’ll do our best to help.

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