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<h2>Job Description</h2> &nbsp;General Commercial ManagerHybrid (Head Office Leeds)39 hours per weekCompetitive Salary + uncapped bonus potential, Company Car or Car allowance&nbsp;We are seeking a dynamic and results-driven Commercial Manager to join our team. The ideal candidate will be responsible for overseeing the commercial strategy and development of our business, ensuring profitability and growth. This role requires a strategic thinker with strong leadership skills and a proven track record in commercial management.What you will be doing:<ul><li>Develop and implement commercial strategies to achieve business objectives.</li><li>Analyse market trends and identify new business opportunities.</li><li>Manage relationships with key clients and stakeholders.</li><li>Oversee pricing strategies and contract negotiations.</li><li>Collaborate with cross-functional teams to drive business growth.</li><li>Monitor and report on performance metrics and KPIs.</li><li>Lead and mentor the commercial team (Account Managers &amp; Telesales) to enhance performance and productivity.</li></ul>About you:<ul><li>Experience in commercial management or a similar role delivering growth through existing and new business.</li><li>Exceptional negotiation skills, planning and execution.</li><li>Excellent commercial acumen and knowledge of the key profit levers&nbsp;</li><li>Strong analytical and problem-solving skills.</li><li>High energy levels and the ability to perform in a fast-moving and pressured environment and deliver to tight deadlines</li><li>&nbsp;Excellent communication and interpersonal skills.</li><li>Proven ability to lead and motivate a team.</li><li>Proficient in Microsoft Office Suite and CRM software.</li></ul>

Commercial General Manager

Complaints Handler – Banking &amp; Financial Services (Remote)Teleperformance certified as great place to work UK in 2023!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence at least 1 years previous experience in the Banking and Financial Service IndustryStart Dates: Nov 2025<ul><li>Salary: £14.16 per hour</li><li>Location: Work From Home</li><li>Shifts: Full Time 8am-8pm Mon-Sat (Subject to Change)</li><li>Training:&nbsp; 2 weeks then 2 weeks Grad Bay</li><li>Contract: Permanent</li><li>Background Checking: </li><ul><li>Right to Work in the UK</li><li>Criminal Record Check</li><li>Credit Check</li><li>Any other associated checks</li></ul></ul>Values we look for you to have: <ul><li>Process Excellence- Doing things well means something to you and you will always strive to improve on your work.&nbsp;</li><li>Collaboration- You enjoy working with others and you like working as a team player.&nbsp;</li><li>Communication- You can speak and write clearly and in a confident manner.</li><li>Emotional Intelligence-&nbsp;You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.</li><li>Open-Mindedness- You are able to be open to different ways of thinking and new ideas.</li><li>Critical Thinking- You are able to think logically when making decisions.</li><li>Solution Orientation- Having a forward thinking mindset focused on resolving challenges.</li><li>Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.</li></ul>Job Profile Summary A highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Communicates clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. Enjoys a fast paced environment and adapts well to change. Ensures adherence to policies, Training &amp; Competence scheme and risk frameworks at all times whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines.&nbsp;Job Description Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepares routine letters, memoranda and reports for approval, while following up on pending issues. Provides a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produces accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepares moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develops personal capabilities using existing formal and informal training opportunities. Processes and responds to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collects and prepares standard data related to ongoing issues.Disclaimer&nbsp;Please be vigilant against job scams. Teleperformance will&nbsp;never&nbsp;contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.Disclaimer&nbsp;Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Complaints Handler - Financial Services

<h2>Summary</h2>
£13.00 - £13.95 per hour | 30 hour contract&nbsp; | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.<h2>What you'll do</h2>
<ul><li>Be a Lidl expert, helping our customers with their questions, queries and requests</li><li>Efficiently work deliveries as they arrive in store</li><li>Passionately provide excellent customer service</li><li>Proactively keep the bakery topped up by baking fresh goods</li><li>Expertly merchandise and maintain our middle aisles of Non-Food products</li></ul><h2>What you'll need</h2>
<ul><li>Experience working in a fast-paced environment</li><li>Excellent customer service skills</li><li>Flexibility to start a shift early or finish late</li><li>A positive approach to changing priorities</li><li>Drive and passion to work hard and make your store a success</li><li>A smile on your face and a friendly manner to inspire your team and help our customers</li></ul><h2>What you'll receive</h2>
<ul><li>30-35 days holiday (pro rata)</li><li>10% in-store discount</li><li>Pension scheme</li><li>Enhanced family leave</li><li>Long service award</li><li>Plus, more of the perks you deserve</li></ul>You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.&nbsp; If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.&nbsp; &nbsp;Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Customer Assistant

<h2>Summary</h2>
£13.00 - £13.95 per hour | 10 hour contract |&nbsp;30-35 days’ holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.<h2>What you'll do</h2>
<ul><li>Be a Lidl expert, helping our customers with their questions, queries and requests</li><li>Efficiently work deliveries as they arrive in store</li><li>Passionately provide excellent customer service</li><li>Proactively keep the bakery topped up by baking fresh goods</li><li>Expertly merchandise and maintain our middle aisles of Non-Food products</li></ul><h2>What you'll need</h2>
<ul><li>Experience working in a fast-paced environment</li><li>Excellent customer service skills</li><li>Flexibility to start a shift early or finish late</li><li>A positive approach to changing priorities</li><li>Drive and passion to work hard and make your store a success</li><li>A smile on your face and a friendly manner to inspire your team and help our customers</li></ul><h2>What you'll receive</h2>
<ul><li>30-35 days holiday (pro rata)</li><li>10% in-store discount</li><li>Pension scheme</li><li>Enhanced family leave</li><li>Long service award</li><li>Plus, more of the perks you deserve</li></ul>You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.&nbsp; If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.&nbsp; &nbsp;Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

<h2>Summary</h2>
£13.00 - £13.95 per hour |&nbsp; 20 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.<h2>What you'll do</h2>
<ul><li>Be a Lidl expert, helping our customers with their questions, queries and requests</li><li>Efficiently work deliveries as they arrive in store</li><li>Passionately provide excellent customer service</li><li>Proactively keep the bakery topped up by baking fresh goods</li><li>Expertly merchandise and maintain our middle aisles of Non-Food products</li></ul><h2>What you'll need</h2>
<ul><li>Experience working in a fast-paced environment</li><li>Excellent customer service skills</li><li>Flexibility to start a shift early or finish late</li><li>A positive approach to changing priorities</li><li>Drive and passion to work hard and make your store a success</li><li>A smile on your face and a friendly manner to inspire your team and help our customers</li></ul><h2>What you'll receive</h2>
<ul><li>30-35 days holiday (pro rata)</li><li>10% in-store discount</li><li>Pension scheme</li><li>Enhanced family leave</li><li>Long service award</li><li>Plus, more of the perks you deserve</li></ul>You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.&nbsp; If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.&nbsp; &nbsp;Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Customer Assistant Part Time

<h2>Summary</h2>
£14.95 - £15.45 per hour &nbsp;| 30-35&nbsp; hour contract&nbsp; | &nbsp;30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leaveEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.Just like you.As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.<h2>What you'll do</h2>
<ul><li>Motivate and support your team, learning from our Leadership and Company Principles</li><li>Swiftly solve problems and delegate tasks&nbsp;</li><li>Create an environment where your colleagues can succeed alongside you</li><li>Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager</li><li>Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly</li><li>Give our customers the very best experience every time they visit your store</li></ul><h2>What you'll need</h2>
<ul><li>Experience leading a team to achieve targets in a bustling, fast-paced environment</li><li>The ability to effectively delegate tasks and motivate your team</li><li>Patience and a friendly manner with the ability to keep calm in any situation</li><li>Passion to thrive as a key part of the Store Team</li><li>A proactive and encouraging approach to help your colleagues develop themselves and store operations</li></ul><h2>What you'll receive</h2>
<ul><li>30-35 days holiday (pro rata)</li><li>10% in-store discount</li><li>Enhanced family leave</li><li>Pension scheme</li><li>Long service awards&nbsp;</li><li>Plus, more of the perks you deserve</li></ul>You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.&nbsp; If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.&nbsp;Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Retail Shift Manager

<h2>Summary</h2>
£14.95 - £15.45 per hour &nbsp;|Part Time | &nbsp;30-35 days holiday (pro rata) | 10% in-store discount | Enhanced family leaveEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re reliable, organised and ready to go far.Just like you.As a Retail Shift Manager at Lidl, you’ll help us maintain our high standards day after day. From motivating your team to taking responsibility for the shop floor, you’ll keep our store running like clockwork, thriving in a fast-paced and challenging environment. You’ll also reap the rewards of your hard work, enjoying the responsibility to prove yourself as a leader and find your footing for future success.In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, plus an extra £2.00 per hour for work during bank holidays and £3.50 per hour for night shifts, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.<h2>What you'll do</h2>
<ul><li>Motivate and support your team, learning from our Leadership and Company Principles</li><li>Swiftly solve problems and delegate tasks&nbsp;</li><li>Create an environment where your colleagues can succeed alongside you</li><li>Manage operations within your Store and colleagues in the absence of the Store Manager and Deputy Store Manager</li><li>Handle freshness, cash processes, inventory and stock management to make sure shifts run smoothly</li><li>Give our customers the very best experience every time they visit your store</li></ul><h2>What you'll need</h2>
<ul><li>Experience leading a team to achieve targets in a bustling, fast-paced environment</li><li>The ability to effectively delegate tasks and motivate your team</li><li>Patience and a friendly manner with the ability to keep calm in any situation</li><li>Passion to thrive as a key part of the Store Team</li><li>A proactive and encouraging approach to help your colleagues develop themselves and store operations</li></ul><h2>What you'll receive</h2>
<ul><li>30-35 days holiday (pro rata)</li><li>10% in-store discount</li><li>Enhanced family leave</li><li>Pension scheme</li><li>Long service awards&nbsp;</li><li>Plus, more of the perks you deserve</li></ul>You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.&nbsp; If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.&nbsp;Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

<h2>Summary</h2>
£13.00 - £13.95 per hour |Part Time|&nbsp;30-35 days’ holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.<h2>What you'll do</h2>
<ul><li>Be a Lidl expert, helping our customers with their questions, queries and requests</li><li>Efficiently work deliveries as they arrive in store</li><li>Passionately provide excellent customer service</li><li>Proactively keep the bakery topped up by baking fresh goods</li><li>Expertly merchandise and maintain our middle aisles of Non-Food products</li></ul><h2>What you'll need</h2>
<ul><li>Experience working in a fast-paced environment</li><li>Excellent customer service skills</li><li>Flexibility to start a shift early or finish late</li><li>A positive approach to changing priorities</li><li>Drive and passion to work hard and make your store a success</li><li>A smile on your face and a friendly manner to inspire your team and help our customers</li></ul><h2>What you'll receive</h2>
<ul><li>30-35 days holiday (pro rata)</li><li>10% in-store discount</li><li>Pension scheme</li><li>Enhanced family leave</li><li>Long service award</li><li>Plus, more of the perks you deserve</li></ul>You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.&nbsp; If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.&nbsp; &nbsp;Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

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