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Where: BT Glasgow Contact Centre - Alexander Bain House&nbsp;Full Time:&nbsp;PermanentSalary: £25.087 rising to £25.684 after 8 months, plus uncapped commission If you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Glasgow Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success.We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.What's in it for you?<ul type="disc"><li>Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme</li><li>Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you</li><li>Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.</li><li>Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.</li><li>Huge Discounts: Save on EE &amp; BT products, including mobile and broadband.</li><li>Career Development: Support in achieving the career you want without limits.</li><li>Season Ticket Travel Loan: Funds for your travel to and from work.</li><li>Volunteering Days: Give back to your local community.</li><li>Optional Private Healthcare and Dental: Protection for &nbsp;you and your family.</li></ul>Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

Sales Advisor

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service.&nbsp;We have a fantastic opportunity for inbound customer service specialist for our Personal Banking line of business Lloyds Banking Division campaign.Here is all you need to know…<ul><li>Start Date: October/November 2025&nbsp;</li><li>Salary: £12.21 per hour</li><li>Job Type: Full Time – Permanent </li><li>Working Hours: 40 hours per week (including training) </li></ul><ul><li>Operational hours after training -&nbsp; We require full flexibility between 08.00 - 22.00 Monday - Sunday</li></ul><ul><li>Training: 2 weeks based in Glasgow, City Park.</li></ul><ul><li>Training hours 09:00am – 18:00pm Monday – Friday&nbsp;</li></ul><ul><li>Joining the team: First 3-months working on-site in Glasgow&nbsp; then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. </li></ul>Who we are looking for… <ul><li>A professional, polite and courteous telephone manner</li><li>Ability to deliver excellent service with outgoing nature </li><li>Excellent verbal communication skills, with fluency in English essential</li><li>A good listener who can convey empathy, patience and understanding </li><li>Confident and proactive to deal with difficult situations and conversations </li><li>Confident in having customer conversations </li><li>High levels of accuracy and attention to detail</li><li>Confident in working independently</li><li>Confident in making complex decisions</li><li>Self-motivated and able to affectively problem solve</li><li>Interpersonal skills</li><li>Be driven to work towards achievable targets</li><li>Excellent numeracy skills </li><li>Previous banking/ financial experience is highly desired but not essential </li><li>Previous call centre/ customer service experience is essential</li></ul>Values we look for you to have...<ul><li>Process Excellence- Doing things well means something to you and you will always strive to improve on your work.&nbsp;</li><li>Collaboration- You enjoy working with others and you like working as a team player.&nbsp;</li><li>Communication- You can speak and write clearly and in a confident manner.</li><li>Emotional Intelligence-&nbsp;You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.</li><li>Open-Mindedness- You are able to be open to different ways of thinking and new ideas.</li><li>Critical Thinking- You are able to think logically when making decisions.</li><li>Solution Orientation- Having a forward thinking mindset focused on resolving challenges.</li><li>Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.</li></ul>What will my role involve…? <ul><li>Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact</li><li>Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support</li><li>Helping customers that may be going through financial difficulty and debit card support</li><li>Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services</li><li>Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers</li><li>Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers </li><li>Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer</li><li>Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management </li><li>Confident in following banking processes and explaining this to customer</li></ul>Here are our key benefits…<ul><li>Perks at Work – Savings Discounts / Free Online Classes</li><li>Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice</li><li>Critical Illness – up to £10,000</li><li>Cycle to Work Scheme</li><li>Eyecare support voucher</li><li>Holiday Purchase Scheme</li><li>Length of Service Awards</li><li>Workplace Pension</li><li>Monthly Inspire Awards – For the best of the best</li><li>Refer-A-Friend earns up to £1,200 for you</li><li>Monthly Wellbeing Webinars</li><li>Dedicated Employee Experience Progress – Here to support TP journey&nbsp;</li><li>28 day annual leave (inclusive of bank holidays), increasing with length of service</li><li>Discounted Bus Travel in Glasgow (First Bus)</li><li>No peak rail fares - travel is more afforable, at all times&nbsp;</li></ul>Disclaimer&nbsp;Please be vigilant against job scams. Teleperformance will&nbsp;never&nbsp;contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.Disclaimer&nbsp;Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.#priority&nbsp;

Customer Service Specialist, Lloyds Banking Group (Personal Banking) - GLASGOW

<h2>Role overview:</h2>7.5T Delivery &amp; Install Driver Cumbernauld&nbsp; Glasgow Customer Service Centre&nbsp; Permanent&nbsp; Full TimeSalary: £32,292.00Shift Pattern: 5 over 8 days. 45 hours per week including weekend and bank holidays.At Currys we’re united by one passion: to help everyone enjoy amazing technology.&nbsp;As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing.If you’re looking for a driving role that’s more than just drop and go, we’ve got the perfect opportunity. We’ll train you to install the smart tech you deliver to our customers: washing machines, fridge-freezers, 4K TVs, and more. You’ll soon be out on the road, meeting our customers first-hand and very likely making their day.<h2>Role overview:</h2>As part of this role, you’ll be responsible for: &nbsp; ●&nbsp;&nbsp; &nbsp;Ensuring the right products get to the right places at the right time. ●&nbsp;&nbsp; &nbsp;Installing a range of different products for our customers. ●&nbsp;&nbsp; &nbsp;Making every customer encounter memorable. ●&nbsp;&nbsp; &nbsp;Lifting heavy items and completing a multi-drop driving role. &nbsp; Yes, you’ll need to love driving and being on the road, but you’ll need to love helping customers too. Our training will cover both state-of-the-art-tech and people skills as well – it’s all about equipping you to leave a smile on customers’ faces.You will need: ●&nbsp;&nbsp; &nbsp;A full Class C1 UK/EA licence with no more than 6 penalty points. ●&nbsp;&nbsp; &nbsp;CPC card (and ideally) Tachograph card. ●&nbsp;&nbsp; &nbsp;A passion for delivering great customer service. ●&nbsp;&nbsp; &nbsp;The ability to handle heavy stock.We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include: ●&nbsp;&nbsp; &nbsp;First-class induction and on-going learning. ●&nbsp;&nbsp; &nbsp;Quarterly bonus. ●&nbsp;&nbsp; &nbsp;Product discounts across the latest tech. ●&nbsp;&nbsp; &nbsp;A shift pattern of five over eight days.<h2>Why join us:</h2>Join our Delivery &amp; Install team and we’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.&nbsp;Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.&nbsp;Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email <a href="mailto:careers@currys.co.uk" target="_blank">careers@currys.co.uk</a> and we’ll do our best to help. &nbsp;

25 Full time Jobs in North Lanarkshire