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Salary:Competitive Salary + Bonus + Excellent BenefitsSales Advisor - Birmingham West Bromwich - Pipe and Climate CentreSo, who are we? We are Pipe and Climate Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. &nbsp;Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.&nbsp; &nbsp;We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!&nbsp;As a Sales Advisor based in Birmingham West Bromwichyou will be responsible for:<ul><li>Maintain high levels of availability to professionally handle inbound customer service requirements, cases and e-mails within published response times.</li><li>Follow agreed process for placing customer orders and provide accurate product availability by checking all available supply sources including the lead time database, feeder and with the supplier directly.</li><li>Maximise sales opportunities, up-selling where possible and following up on other opportunities (e.g. quotations/price enquiries).</li><li>Proactively follow up on backorders and ensure that the forward ordering system is correctly used to maximise product availability.</li><li>Follow agreed process for handling good stock returns, ensuring that customers are fully aware of the published terms and conditions. Work with the customer care team to ensure that the Faulty/Damaged stock process is followed correctly.</li><li>Take ownership for any customer issues that arise, taking time to log them accurately in the appropriate systems following strict procedures and guidelines.</li><li>Handle all customer complaints following the agreed processes, flagging any issues to the branch manager.</li><li>Ensure that the agreed minimum performance criteria for the branch is always exceeded in terms of attendance, order accuracy, and service quality.</li><li>Maintain customer database information systems in logical and efficient manner.</li><li>Carry out other customer-related tasks, as requested by the branch manager.</li><li>Actively participate on any initiative to improve the level of customer service.</li></ul>This is a permanent, full-time position working 40 hours per week, Monday to Friday 08:00am - 17:00pm with 1 hour break. No weekend work required.And here’s what we’d like you to have:&nbsp;<ul><li>Previous internal or external customer service experience preferred.</li><li>Good verbal and written communication skills.</li><li>Excellent interpersonal and customer service skills: ability to interface with personnel from various departments and levels.</li><li>Good organisational skills with the ability to handle multiple tasks simultaneously and meet deadlines.</li><li>Attention to detail and commitment to Customer Service Excellence.</li><li>Ability to access information using automated systems (e.g. Windows based computer systems).</li></ul>We look forward to receiving your application!

Sales Advisor

Salary:Competitive Salary + Bonus + Excellent BenefitsCategory Sales Manager - Gloucester - Pipe and Climate CentreSo, who are we? We are Pipe and Climate Centre, part of the Wolseley Group, a leading specialist trade merchant across the UK and Ireland. We pride ourselves on putting our people and customers at the heart of everything we do—and best of all, we provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. &nbsp;Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), the potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts.&nbsp; &nbsp;We also promote positive health and well-being by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!&nbsp;As a Category Sales Managerbased in our Gloucester branch you’ll be responsible for:&nbsp;&nbsp;<ul><li>Collaborate with the Branch team to deliver on overall targets and service standards.</li><li>Deliver upon all sales and margin targets as agreed with the General/Branch Manager. Seek to exceed targets by focusing on new business, maximising sales and revenue generation opportunities</li><li>Utilise and share specialist knowledge with peers and clients to provide bespoke solutions. Work in consultation with clients, providing expert advice and end-to-end support on client projects</li></ul>This is a full-time permanent role working 40 hours per week, Monday to Friday 08:00am - 17:00pmAnd here’s what we’d like you to have:<ul><li>Experience of sales within a customer-facing environment</li><li>Knowledge on air conditioning/HVAC products/refrigeration is key</li><li>Commercial acumen and ability to execute commercial plans to deliver profitable results</li></ul>We look forward to receiving your application!#ACMM50

Category Sales Manager

<h2>Summary</h2>
£46,000 - £62,000 per annum | &nbsp;30-35 days’ holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re confident, inspiring and always ready to get hands-on.Just like you.As a Lidl Store Manager, you’re ready to embrace our unique culture and play a key part in building our global business. From taking ownership of your store and keeping customers happy to developing and inspiring your team, you’ll lead from the front and guide us toward success. You’ll find plenty of challenges and with them, the thrill of seeing your hard work pay off; hitting targets, solving problems and championing your team to reach their full potential.In return, we’ll give you a competitive salary based on equal opportunity and pay structures, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your role and champion you to succeed in your career here.&nbsp;<h2>What you'll do</h2>
<ul><li>Motivate and support your team, learning from our Company Values</li><li>Confidently create an environment where every colleague can achieve their best work</li><li>Be responsible for managing and improving the day-to-day operations and performance of your store’s KPIs</li><li>Optimise processes and solving problems to keep your store running like clockwork and your team focused on their tasks</li><li>Make sure that excellent Customer Service is given to everyone who shops with us</li></ul><h2>What you'll need</h2>
<ul><li>Experience leading and developing a team in an exciting, fast-paced environment</li><li>Excellent time-management, delegation, and problem-solving skills</li><li>A pride in offering unmatched support to your customers and your team through every shift</li><li>Strong communication skills to tackle even the trickiest conversations</li><li>The confidence to monitor, manage and improve your store’s key performance indicators</li></ul><h2>What you'll receive</h2>
<ul><li>30-35 days holiday (pro rata)</li><li>A fully expensed company car or car allowance</li><li>10% in-store discount</li><li>Contributory pension scheme</li><li>Enhanced family leave</li><li>Plus, more of the perks you deserve</li></ul>We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.&nbsp; If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.&nbsp;Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

Store Manager

Retail AdvisorWorking Hours – 25 hours per weekLocation – Gloucester£13.12/h plus 20% on target commissionEveryone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services. If you’re a curious person who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of experience from navigating challenging situations, or maybe you have the resilience from raising a family? If so, you have the transferrable skills to succeed in a Retail Advisor role with EE.You don’t need specific experience to apply. We’ll give you all the training you need to be the face of our brand – You just need to bring your personality and soon you’ll be talking to customers and building lasting relationships.What’s in it for you?<ul><li>A&nbsp;great&nbsp;starting salary of&nbsp;£13.12 plus an uncapped commission scheme</li><li>Huge&nbsp;discounts off EE &amp; BT products including your Mobile and Broadband – saving you&nbsp;hundreds&nbsp;of&nbsp;pounds&nbsp;every year.</li><li>Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want.</li><li>Season Ticket&nbsp;Travel Loan – giving you the funds to&nbsp;pay for your travel&nbsp;to and from work up front, making a difference where it counts.</li><li>Volunteering days, so you can&nbsp;give back&nbsp;to your local community.</li><li>Optional Private Healthcare and Dental, to protect you and your family.</li></ul>On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?#LI-ONSITE

Retail Advisor

Complaints Handler – Banking &amp; Financial Services (Remote)Teleperformance certified as great place to work UK in 2023!. At Teleperformance, we deliver an outstanding customer experience, at every single opportunity, as a result of our commitment, passion and dedication to excellence.Due to our success we have exciting opportunities in our Banking and Financial Service sector – You must be able to evidence at least 1 years previous experience in the Banking and Financial Service IndustryStart Dates: Nov 2025<ul><li>Salary: £14.16 per hour</li><li>Location: Work From Home</li><li>Shifts: Full Time 8am-8pm Mon-Sat (Subject to Change)</li><li>Training:&nbsp; 2 weeks then 2 weeks Grad Bay</li><li>Contract: Permanent</li><li>Background Checking: </li><ul><li>Right to Work in the UK</li><li>Criminal Record Check</li><li>Credit Check</li><li>Any other associated checks</li></ul></ul>Values we look for you to have: <ul><li>Process Excellence- Doing things well means something to you and you will always strive to improve on your work.&nbsp;</li><li>Collaboration- You enjoy working with others and you like working as a team player.&nbsp;</li><li>Communication- You can speak and write clearly and in a confident manner.</li><li>Emotional Intelligence-&nbsp;You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.</li><li>Open-Mindedness- You are able to be open to different ways of thinking and new ideas.</li><li>Critical Thinking- You are able to think logically when making decisions.</li><li>Solution Orientation- Having a forward thinking mindset focused on resolving challenges.</li><li>Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.</li></ul>Job Profile Summary A highly motivated individual who delivers on customer promises and consistently demonstrates and maintains strong knowledge of different products, policies and procedures within work streams. Able to work flexibly across different work streams including responding to medium complex/regulated complaints. Communicates clearly with customers and colleagues both orally and in written form, ensuring decisions can be understood by customers. Enjoys a fast paced environment and adapts well to change. Ensures adherence to policies, Training &amp; Competence scheme and risk frameworks at all times whilst delivering excellent customer service in the resolution of complaints within SLAs and deadlines.&nbsp;Job Description Works within current standard compliance processes, systems, and procedures, and reports simple non-compliance issues. Prepares routine letters, memoranda and reports for approval, while following up on pending issues. Provides a quality service to customers by processing cases, dealing with complex queries and/or investigating and resolving customer problems, and may identify new customer retention or business opportunities. Produces accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Prepares moderately complex documents by using multiple computer applications (such as Microsoft Office), while also gathering and summarising data for reports. Develops personal capabilities using existing formal and informal training opportunities. Processes and responds to a broad range of questions and issues raised through any communications channels (in person, telephone, email, etc.). Collects and prepares standard data related to ongoing issues.Disclaimer&nbsp;Please be vigilant against job scams. Teleperformance will&nbsp;never&nbsp;contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.Disclaimer&nbsp;Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Complaints Handler - Financial Services

<h2>Summary</h2>
Starting from £13.00 per hour |&nbsp; 10 to 30 hour contract &nbsp;| NEW STORE | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension schemeEveryone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.Just like you.As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.<h2>What you'll do</h2>
<ul><li>Be a Lidl expert, helping our customers with their questions, queries and requests</li><li>Efficiently work deliveries as they arrive in store</li><li>Passionately provide excellent customer service</li><li>Proactively keep the bakery topped up by baking fresh goods</li><li>Expertly merchandise and maintain our middle aisles of Non-Food products</li></ul><h2>What you'll need</h2>
<ul><li>Experience working in a fast-paced environment</li><li>Excellent customer service skills</li><li>Flexibility to start a shift early or finish late</li><li>A positive approach to changing priorities</li><li>Drive and passion to work hard and make your store a success</li><li>A smile on your face and a friendly manner to inspire your team and help our customers</li></ul><h2>What you'll receive</h2>
<ul><li>30-35 days holiday (pro rata)</li><li>10% in-store discount</li><li>Pension scheme</li><li>Enhanced family leave</li><li>Long service award</li><li>Plus, more of the perks you deserve</li></ul>You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.&nbsp; If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.&nbsp; &nbsp;Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

298 Jobs in Worcester, UK