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Full time: PermanentSalary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commissionLocation:&nbsp;Merthyr Tydfil Contact CentreAddress:&nbsp;Rhydycar Business Park, Merthyr Tydfil, CF48 1DHAre you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE.&nbsp;Why not use your skills to make a difference and join our Mobile Technical Team in Merthyr. You’ll be talking over the phone to customers with all sorts of mobile tech-related queries. You could be helping someone with a simple device query they have, or something that needs a bit more work to help keep them in contact with the people they love. You never know what’s coming next.&nbsp;You don’t need specific experience to join us. Provided you’re naturally helpful, calm and can build relationships – we can train you on the rest.&nbsp;We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.&nbsp;What’s in it for you?<ul><li>A great starting hourly rate of £12.82 per hour, plus incentives and bonuses&nbsp;</li><li>Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us</li><li>Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly&nbsp;</li><li>Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family</li><li>Huge discounts of EE &amp; BT products including your Mobile and Broadband – saving you hundreds of pounds every year</li><li>Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want</li><li>Volunteering days, so you can give back to your local community</li><li>Optional Private Healthcare and Dental, to protect you and your family</li></ul>On top of all that, we’ve got a great team culture, meaningful support and tailored training to help you build a lasting career. What are you waiting for?

Customer Service Advisor

Job Description:You will be responsible for leading our Localisation Community alongside side our wider Content Operations processes and be the point of contact for cluster teams, regional marketing teams and Brand Leads in Europe and Central Eurasia as well as our agency partners when required. &nbsp;The team strives to create best in class brand experiences that are consumer centric and high performing by nature and localised for local nuance &amp; language – Content Operations is the critical engine that delivers what we need, when we need it, on time &amp; in full – just the localisation part of this role will deliver over 6000 assets in 2025 for our 56 Markets.<h1>What are we looking for?</h1><ul><li>Proven experience in a relevant marketing, content development, creative operations or localisation role.</li><li>Ability to thoroughly review and approve content based on quality, fit for platform and alignment to brand &amp; business guidelines.</li><li>Proven experience developing and implementing successful technical content, platform and media strategies and developing content teams.</li><li>Ability to analyse data and trends and turn these into insight to define appropriate recommendations and strategies.</li><li>Ability to set and achieve goals and manage multiple projects and priorities.</li><li>Ability to build strong relationships across internal departments &amp; external partners and manage a complex network of stakeholders.</li></ul><h1>What will be your key responsibilities?</h1><ul><li>Localisation Process Owner, Optimisation &amp; Community Lead - working across the region you will be the point person for managing the Localisation Process, driving optimisation of process, training of our clusters and supporting the onboarding of our new Agency Partner. &nbsp;</li><li>Agency Accountability - Responsible for ensuring our localisation agency and partners deliver against commitments and commercial agreements. Establish required ongoing review process and measures to track partner progress.</li><li>Localisation &amp; Operations Reporting - With support, you will work with the Creative Operation Lead to create relevant Operations Dashboards to ensure we can articulate forward-looking planning, progress against the plan, success metrics &amp; budgeting. Measuring what matters.</li><li>Content Effectiveness - Responsible for how we are ensuring Localised Content is "effective" through our existing measurement frameworks. You will work with our Global Teams, Clusters &amp; Agency Teams to ensure we maximise our content effectiveness through ensuring pre-flight testing, regular reporting and optimising the process.</li><li>Creative Inspiration &amp; Innovation - Drive excellence and expertise within the team and beyond through a continuous learning agenda. Keep up to date with evolving world of Content Operations and bringing best practise back into the team.</li></ul><h1>What can you expect from Mars?</h1><ul><li>Work with diverse and talented Associates, all guided by the Five Principles.</li><li>Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.</li><li>Best-in-class learning and development support from day one, including access to our in-house Mars University.</li><li>An industry competitive salary and benefits package, including company bonus.</li></ul>

Localisation Operations Executive (12 Month Contract)

Full time: PermanentSalary: £25,087 rising to £25,684 after 8 months in role, plus uncapped commissionLocation:&nbsp;Merthyr Tydfil Contact CentreAddress:&nbsp;Rhydycar Business Park, Merthyr Tydfil, CF48 1DHIf you’re a natural when it comes to connecting with people – building relationships and understanding their needs – you could be a great fit for a Sales Advisor role with EE.At EE, we’re harnessing the power of technology to bring people together and change their lives for the better. Join our Merthyr Sales Team and you’ll play a part in this by talking to customers over the phone and helping them choose the right products and services. It’s a chance to make a meaningful impact in a fun, fast-moving environment.You don’t need sales experience to join us. We look for people who are resilient and driven, who’ve proved they can achieve their targets at work. We’ll provide the comprehensive training you need to make sure you feel confident talking about our amazing tech products and services.No two calls are the same, so your ability to adapt and stay motivated in a sales environment will be key to your success. We understand that life is always changing, so we help our people work flexibly – for example, allowing you to schedule your own breaks or bank time to take off so you don’t miss important events or appointments.What's in it for you?<ul><li>Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped commission scheme</li><li>Online GP: Access to a private GP 24/7 for you and your immediate family, at no cost to you</li><li>Paid Carer's Leave: Market-leading carers leave with up to 2 weeks off to support colleagues caring for family or friends.</li><li>Family Leave: Equalised maternity, paternity, and adoption leave to give all parents 18 weeks’ full pay and 8 weeks’ half pay in the first year.</li><li>Huge Discounts: Save on EE &amp; BT products, including mobile and broadband.</li><li>Career Development: Support in achieving the career you want without limits.</li><li>Volunteering Days: Give back to your local community.</li><li>Optional Private Healthcare and Dental: Protection for&nbsp;you and your family.</li></ul>Join EE for a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for? Find out more and apply at…

Sales Associate - Uncapped Commission

Sales Advisor - Uncapped Commission

Call Centre Agent - Uncapped Commission

How would you like to get paid for five days, but only work four?At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.That’s why we’re proud to be part of a 4-Day Working Week (4DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.Many of our schools have already introduced the 4DWW — and others are preparing to roll it out as soon as they reach full staffing. So, whether it’s already in place or just around the corner, now’s the perfect time to join #teamOFG.Job Title:&nbsp; Deputy HeadteacherLocation: &nbsp;Bluebank School, Whittington Moor, Derbyshire, S41 8LQSalary: &nbsp; &nbsp; &nbsp;Up to £55,000.00 per annum (not pro rata)Hours: &nbsp; &nbsp; &nbsp;37.5 hours per week, Monday to FridayContract: &nbsp;Permanent, Term Time OnlyStart: &nbsp; &nbsp; &nbsp; &nbsp;January 2026We are excited to offer a unique opportunity for an inspiring, dynamic, and committed Deputy Headteacher to join Bluebank School, a new Acorn Education provision opening in January 2026. This co-educational school will support up to 60 pupils aged 5–18 with complex needs, including Social, Emotional and Mental Health (SEMH) difficulties.About the RoleThis is a key leadership role where you will help shape a high-quality, tailored education offer. Working closely with the Headteacher and Senior Leadership Team, you will support outstanding outcomes for all pupils and contribute to a culture of excellence throughout the school.We are committed to delivering education that meets the highest standards, aligned with company policies and regulatory expectations. You will be instrumental in ensuring that the school meets these standards while putting pupil wellbeing and progress at the centre of everything we do.Key Responsibilities<ul><li>Lead the planning and delivery of a broad, balanced, and relevant curriculum.</li><li>Champion positive behaviour support, promoting a safe and consistent environment.</li><li>Work as part of a multidisciplinary team alongside education and clinical colleagues.</li><li>Monitor pupil progress and ensure all learners meet their individual goals.</li><li>Support the assessment and placement process for new pupils.</li><li>Ensure compliance with local safeguarding procedures.</li><li>Drive high-quality teaching and learning across the school.</li><li>Support the Headteacher in school management, staff development, and improvement planning.</li></ul>Essential Criteria<ul><li>QTS and a relevant degree.</li><li>Experience working with pupils with SEMH needs and/or challenging behaviour.</li><li>Proven leadership and staff management experience.</li><li>Budget management experience with a focus on efficiency.</li><li>Knowledge of Independent School Standards and the Education Inspection Framework.</li><li>Commitment to safeguarding and promoting pupil wellbeing.</li><li>A passion for inclusive education and raising achievement.</li></ul>What We're Looking ForYou will be a strategic and reflective leader who:<ul><li>Builds strong relationships with staff, pupils, families, and professionals.</li><li>Is committed to inclusive, high-quality education.</li><li>Remains calm and solution-focused in the face of challenge.</li><li>Can lead a positive and aspirational school culture where everyone thrives.</li></ul>Supporting Statement GuidancePlease tell us a little about yourself and why you are interested in this position. Referring to the job description, explain why you believe you are suitable for the role. Be sure to include details of your relevant skills and experience and describe how you would contribute to the role and the school if appointed.About usBluebank School is a brand-new Acorn Education provision set to open in January 2026 in Whittington Moor, Derbyshire. The co-educational school will cater for up to 60 pupils aged 5 to 18, offering specialist support for children and young people with complex needs, including Social, Emotional and Mental Health (SEMH) difficulties.We are part of Acorn Education and can promise you plenty of challenges, and a rich variety of opportunities to develop your career.&nbsp;Acorn Education is the UK’s leading independent provider of specialist education for vulnerable pupils and young people. As part of Outcomes First Group, we are leading our sector in setting and delivering new approaches that provide measurable outcomes for those in our care.We are really proud to say that in 2024, Outcomes First Group were officially certified as a ‘Great Place to Work’ for the fifth year running.Why join Acorn Education?We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.We are committed to safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS.BenefitsYour health and wellbeing are important to us, so you’ll get an exceptional reward package including:<ul><li>Life Assurance</li><li>Pension scheme with options to increase your contributions</li><li>“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks</li></ul>And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:<ul><li>A wide range of health, wellbeing, and insurance benefits</li><li>100’s of discount options valid in the UK and abroad</li><li>Cycle to Work Schemes</li><li>Electric Car Purchase Scheme</li><li>Critical illness cover</li><li>Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.&nbsp;</li></ul>We reserve the right to close the vacancy early if we receive a high volume of suitable applications.4DWW will be rolled out within our school, when we have a full complement of staff – so there’s never been a more exciting time to join us #teamOFG!*Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales.#1

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