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Looking for a permanent, rewarding role in Belfast City Centre that fits around your life and saves you money? We're hiring Financial Services Contact Centre Agents to join our supportive, fast paced customer service team.&nbsp;&nbsp;Why work with us?<ul><li>£26,200 annual salary</li><li>Save on commuting costs with only 2 days in the office each week once you have successfully passed grad bay</li><li>Cut down down daily expenses - less spent on travel, lunches and workwear</li><li>Ideal for maintaining a work life balance while still being part of a team</li></ul>&nbsp;<ul><li>Details</li><li>Start date: Varous start dates from 5th January 2026 to 9th March 2026</li><li>Location: Natwest. Belfast City Centre&nbsp;</li><li>Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00</li><li>Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history</li></ul>&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Firstly, what you get from&nbsp;us!&nbsp;<ul><li>Perks at Work – Savings Discounts / Free Online Classes</li><li>Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice</li><li>Critical Illness – up to £10,000</li><li>Cycle to Work Scheme</li><li>Eyecare support voucher</li><li>Holiday Purchase Scheme</li><li>Length of Service Awards</li><li>Workplace Pension</li><li>Monthly Inspire Awards – For the best of the best</li><li>Refer-A-Friend earns up to £1,200 for you</li><li>Monthly Wellbeing Webinars</li><li>Dedicated Employee Experience Progress – Here to support TP journey&nbsp;</li></ul>&nbsp;Now about the Job!&nbsp; You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.&nbsp; &nbsp; Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.&nbsp;&nbsp;Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs&nbsp;&nbsp; Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience&nbsp;&nbsp; Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.&nbsp;&nbsp;Join us as a Customer Service Advisor&nbsp;<ul><li>We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times&nbsp;</li><li>You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them&nbsp;</li><li>We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience&nbsp;</li></ul>&nbsp;What you'll do&nbsp;&nbsp;In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.&nbsp;Your duties will include:&nbsp;<ul><li>Supporting the bank’s way of working to help as many customers as possible&nbsp;</li><li>Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business&nbsp;</li><li>Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored&nbsp;</li><li>Ensuring each customer interaction leaves the customer satisfied that their needs have been met.&nbsp;</li></ul>&nbsp;The skills you'll need&nbsp;To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; Values we look for you to have: <ul><li>Process Excellence- Doing things well means something to you and you will always strive to improve on your work.&nbsp;</li><li>Collaboration- You enjoy working with others and you like working as a team player.&nbsp;</li><li>Communication- You can speak and write clearly and in a confident manner.</li><li>Emotional Intelligence-&nbsp;You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.</li><li>Open-Mindedness- You are able to be open to different ways of thinking and new ideas.</li><li>Critical Thinking- You are able to think logically when making decisions.</li><li>Solution Orientation- Having a forward thinking mindset focused on resolving challenges.</li><li>Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.</li></ul>&nbsp;We’re also looking for you to demonstrate:&nbsp;&nbsp;<ul><li>Excellent communication skills, both verbal and written&nbsp;</li><li>A background of working within a regulatory environment&nbsp;</li><li>Good technology skills with the ability to use Microsoft Office&nbsp;</li><li>A customer focused attitude</li></ul>&nbsp;&nbsp;&nbsp;Disclaimer&nbsp;Please be vigilant against job scams. Teleperformance will&nbsp;never&nbsp;contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.&nbsp;Disclaimer&nbsp;Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.&nbsp;#priority

Customer Service Advisor- Natwest

Customer Service Advisor - Natwest/Ulsterbank Belfast

Job Title: Senior Product Safety Engineer
Location: Coventry – We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role.
Salary: Competitive

What you’ll be doing:
<ul>
<li>Develop, implement and maintain the Safety Management System</li>
<li>Support the production of Project Safety Management Plans</li>
<li>Undertake Product Safety hazard and risk identification, management and assessment activities</li>
<li>Support construction of the Project Product Safety Case including Safety Case Reports</li>
<li>Support administration and management of the Project Hazard Log</li>
<li>Support the delivery training to the Product Safety and Environmental domains and the wider BAE Systems community</li>
<li>Produce, present and articulate clear and logical technical safety arguments</li>
<li>Complete peer reviews, checking, verification and assurance tasks to demonstrate the adequacy and robustness of the Project Safety Case and supporting documentation</li>
</ul>
Your skills and experiences:
Essential:
<ul>
<li>Science/Technology/Engineering/Mathematics (STEM) Degree or equivalent</li>
<li>Awareness of the challenges posed by the environment that the product will be exposed to</li>
</ul>
Desirable:
<ul>
<li>Awareness of design, manufacturing, assembly, commissioning and testing submarines lifecycle phases</li>
<li>Ability to interpret technical data</li>
</ul>
Benefits:
As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive.
The Integrated Combat Systems Team:
As a Product Safety Engineer, you will provide support to the Engineering Delivery Manager in the development, delivery and maintenance of the Project Product Safety Management System and Product Safety Case to ensure Products are safe to own and legal to operate. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria.
Why BAE Systems?
This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.
Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.
Closing Date: 21st November 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
#LI-AB1 #LI-Hybrid

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