field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

CUSTOMER SERVICE SPECIALIST – OFFICE BASED IN GLASGOW &nbsp;Teleperformance is a fast-paced contact centre employer who works alongside a number of house-hold known clients to deliver world class customer service. &nbsp;We have a fantastic opportunity for inbound customer service specialist for our Fraud Team on the Lloyds Banking Division campaign. &nbsp;Here is all you need to know…<ul><li>Start Date: February 2026</li><li>Salary: Salary dependent on experience and up to £28,500 with OTE of £29,500</li><li>Job Type: Full Time – Permanent </li><li>Working Hours: 40 hours per week (including training) </li></ul><ul><li>Operational hours after training - We require full flexibility between 10.00 - 23.00 Monday - Sunday</li></ul><ul><li>Training: 2 weeks based in Glasgow, City Park.</li></ul><ul><li>Training hours 09:00am – 18:00pm Monday – Friday&nbsp;</li></ul><ul><li>Joining the team: First 3-months working on-site in Glasgow , then opportunity to choose on-site or at-home working whichever suits you best dependent on performance. Please note that this is following successful completion of all probation requirements.</li></ul>Please note that successful applicants for this role will be invited to interview and you must be able to evidence minimum 2 years&nbsp; Financial Services experience in the UK at interview&nbsp;Who we are looking for… <ul><li>A professional, polite and courteous telephone manner</li><li>Ability to deliver excellent service with outgoing nature </li><li>Excellent verbal communication skills, with fluency in English essential</li><li>A good listener who can convey empathy, patience and understanding </li><li>Confident and proactive to deal with difficult situations and conversations </li><li>Confident in having customer conversations </li><li>High levels of accuracy and attention to detail</li><li>Confident in working independently</li><li>Confident in making complex decisions</li><li>Self-motivated and able to affectively problem solve</li><li>Interpersonal skills</li><li>Be driven to work towards achievable targets</li><li>Excellent numeracy skills </li><li>Experience in working with vulnerable customers</li><li>Ability to educate our customers on how to protect themselves against Fraud</li><li>Previous banking/ financial services experience is highly desired </li><li>Previous call centre/ customer service experience is essential</li></ul>&nbsp;What will my role involve…? <ul><li>Answer inbound calls with enthusiasm and a desire to help out customers at the first point of contact</li><li>Raising scam and fraud cases for online and telephony banking across the Lloyds Banking Group portfolio</li><li>Objection handling whilst ensuring the customer that we are here to help them and keep their account secure</li><li>Investigation of pending payments with the aim to approve where there are no concerns of fraudulent activity, or scams</li><li>Supporting and providing a positive experience for all our customers by helping them with all aspects of their personal banking, for example: bank transfers, direct debits, and digital banking support</li><li>Helping customers that may be going through financial difficulty and debit card support</li><li>Promoting channels such as Internet Banking and ensuring that all customers are aware and have access to the Bank’s complete range of services</li><li>Problem solving - taking ownership of each and every query and ensuring these are resolved, making a real positive difference for our customers</li><li>Ensure that all customers are supported in accordance with all regulatory requirements which aim to protect our customers </li><li>Ensure all customer complaints are recorded in line with policy and where possible resolved at first touch, delivering an efficient outcome for the customer</li><li>Ability to react fast when the day gets busy and handle a wide variety of different customers – excellent time management </li><li>Work with vulnerable customers, and helping to resolve complex cases</li><li>Confident in following banking processes and being able to clearly explain these to our customer</li></ul>Values we look for you to have...<ul><li>Process Excellence- Doing things well means something to you and you will always strive to improve on your work.&nbsp;</li><li>Collaboration- You enjoy working with others and you like working as a team player.&nbsp;</li><li>Communication- You can speak and write clearly and in a confident manner.</li><li>Emotional Intelligence-&nbsp;You possess the ability to be emotionally intelligent meaning you are able to empathise, be kind and be good with others.</li><li>Open-Mindedness- You are able to be open to different ways of thinking and new ideas.</li><li>Critical Thinking- You are able to think logically when making decisions.</li><li>Solution Orientation- Having a forward thinking mindset focused on resolving challenges.</li><li>Entrepreneurship- Taking ownership, not being afraid to take on new tasks, develop and have a self-driven mindset.</li></ul>&nbsp;Here are our key benefits…&nbsp;<ul><li>Perks at Work – Savings Discounts / Free Online Classes</li><li>Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice</li><li>Critical Illness – up to £10,000</li><li>Cycle to Work Scheme</li><li>Eyecare support voucher</li><li>Holiday Purchase Scheme</li><li>Length of Service Awards</li><li>Workplace Pension</li><li>Monthly Inspire Awards – For the best of the best</li><li>Refer-A-Friend earns up to £1,200 for you</li><li>Monthly Wellbeing Webinars</li><li>Dedicated Employee Experience Progress – Here to support TP journey&nbsp;</li><li>28 day annual leave (inclusive of bank holidays), increasing with length of service</li><li>Discounted Bus Travel in Glasgow (First Bus)</li></ul>Disclaimer&nbsp;Please be vigilant against job scams. Teleperformance willnevercontact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.&nbsp;Disclaimer&nbsp;Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.&nbsp;If you’re interested in joining us, APPLY TODAY to create your application and our recruitment team will be in touch with you within 48 hours, but please feel free to get in touch if you want to chat with our team sooner.#Priority&nbsp;

Fraud Specialist

Nuffield College aspires to be a world-leading graduate college dedicated to advanced research in the social sciences. Its endowment underpins the College’s academic activities and future sustainability. We are seeking an experienced professional to lead the Endowment Office and support the management and development of the College’s investment portfolio.
The Role
You will&nbsp;play&nbsp;a&nbsp;pivotal&nbsp;role in&nbsp;supporting the management of&nbsp;a diverse&nbsp;investment&nbsp;portfolio&nbsp;of property and non-property&nbsp;assets,&nbsp;and&nbsp;will have responsibility for ensuring robust reporting and governance arrangements are in place in relation to the College’s investment activities.&nbsp;&nbsp;
You will oversee the day-to-day&nbsp;management of the&nbsp;College’s&nbsp;real estate assets and&nbsp;play a key role in contributing to&nbsp;the College’s&nbsp;major&nbsp;property&nbsp;development projects in Oxford.&nbsp;Often acting as the College’s client representative, you will coordinate consultants, managing agents, and legal advisors to deliver projects effectively and strategically.&nbsp;&nbsp;
Alongside property responsibilities, you will oversee the administration of non-property investments, including equities, fixed income, and cash, liaising with external managers and&nbsp;working closely with the College’s Head of Finance and other key stakeholders.&nbsp;&nbsp;
The Candidate
You will be able to demonstrate strong experience of managing and/or supporting the management of investment assets, and ideally will have some experience of overseeing and/or supporting the delivery of property development projects. Familiarity with investment principles and portfolio oversight is important, though deep technical investment expertise is not essential. Outstanding stakeholder engagement, organisational skills, and respect for governance structures are key. A degree-level education is required; relevant professional qualifications are desirable.
Why Nuffield?
This is a unique opportunity to shape the future of one of Oxford’s most prestigious colleges, combining strategic property leadership with stewardship of a diversified investment portfolio.
For an informal and confidential discussion, please speak with our advisors at Berwick Partners:
William Pringle
Partner, Head of Charity, Arts, Culture &amp; Heritage Practice
Berwick Partners
+44 (0) 207 518 2635 / +44 (0) 7515 919 648
<a href="mailto:William.Pringle@berwickpartners.co.uk" target="_blank">William.Pringle@berwickpartners.co.uk</a>
&nbsp;
Closing date for applications: Friday 6th February 2026

Head of Endowment Office – Nuffield College – Oxford – Competitive Salary

Site HSE Lead Tanfield (Home of Penn State Pretzels) On-site | Monday - Friday Join our snack-loving team We’re looking for a Site HSE Lead to join us at KP Snacks. If you’re ready to bring your ideas to the table, grow your skills and be part of a team that values what makes you, you – this could be your next big move.About the role As part of the Site Leadership Team, you’ll lead the way in creating a safe, compliant and proactive working environment. You’ll be a key influencer, helping us build a strong safety culture through coaching, capability building and colleague engagement. You’ll support the implementation of our Health, Safety and Environment (HSE) policies, embed ISO 45001 and ISO 14001 standards, and drive continuous improvement. You’ll also manage relationships with regulatory bodies, oversee audits and lead on risk profiling and claims management.What’s in it for you? We believe in rewarding our colleagues and helping them thrive. Here’s a flavour of what we offer:<ul><li>£6000 annual car allowance </li><li>Annual bonus scheme, with a strong track record of overachievement</li><li>Comprehensive healthcare support – including Medicash Health Cash Plan or Private Healthcare, Digital GP, Best Doctors second opinion service and specialist cancer care</li><li>KP Pension Plan – contribution matching up to 7% of your salary</li><li>25 days holiday, plus the option to buy more</li><li>KP4ME – our online platform for benefits, discounts, wellbeing tools and more</li></ul>What will you be doing?<ul><li>Developing and implementing site-wide procedures to ensure legal compliance You’ll lead the creation and roll-out of robust HSE processes aligned with ISO 45001 and ISO 14001 standards. This includes supporting operational and project teams to meet regulatory requirements and embedding the Integrated Work System (IWS) HSE Pillar across the site.</li><li>Building HSE capabilities and driving a positive safety culture Through coaching, mentoring and colleague engagement, you’ll help build confidence and competence in HSE practices. You’ll work across all levels of the site to promote safe behaviours, encourage ownership and embed a proactive, prevention-first mindset.</li><li>Tracking performance and driving continuous improvement You’ll monitor key HSE metrics, analyse trends and present performance data to the Safety Committee, Site Leadership Team and Executive reviews. You’ll use this insight to shape strategic plans, identify improvement opportunities and ensure legal compliance is maintained.</li><li>Managing the site HSE budget and capital allocation You’ll identify and prioritise risk reduction opportunities, oversee the annual HSE capital spend and ensure resources are used effectively to support long-term improvements. You’ll also manage claims and work closely with insurers and inspectors during investigations.</li><li>Acting as a visible and influential leader across the site You’ll be a proactive member of the Site Leadership Team, championing HSE initiatives and supporting the delivery of site OGSM and CBN targets. You’ll lead internal audits, interface with regulatory bodies and help shape the site’s safety culture through clear communication and collaboration.</li></ul>Who are we? We’re KP Snacks, part of the Intersnack family. Across more than 30 countries, over 15,000 of us work together to make the snacks people love – from Hula Hoops to McCoy’s. In the UK, we’re a team of around 2,400 colleagues, based across seven sites and our Slough HQ. We’re proud of our close-knit culture, where we speak up, celebrate differences and push boundaries together.We’re committed to inclusion We’re building a workplace where everyone belongs. If you don’t tick every box, we’d still love to hear from you – your unique perspective could be just what we need. And if there’s anything we can do to make the process easier for you, just let us know.We’d love to hear from you if you can bring:<ul><li>Recognised HSE qualifications NEBOSH Health and Safety Diploma (NVQ Level 6 equivalent) and IEMA Environmental Certificate are essential; IEMA Environmental Diploma is preferred. You’ll also need an internal auditing qualification and be a member of IOSH.</li><li>Experience in FMCG manufacturing and leadership You’ll have worked in a fast-paced manufacturing environment and been part of a Leadership Team, using your influence to drive cultural and performance improvements.</li><li>Strong technical and analytical skills You’ll be confident using Microsoft Office tools, interpreting HSE data and trends, and applying insights to shape strategic plans. You’ll also be familiar with risk profiling and managing claims processes.</li><li>Excellent communication and influencing skills You’ll be able to engage colleagues at all levels, build strong relationships and coach others to improve behaviours and embed a safety-first mindset.</li><li>A flexible, proactive and collaborative approach You’ll be energised by change, comfortable working under pressure and able to travel to other locations with occasional overnight stays.</li></ul>#LI-SC1 #LI-Onsite

Site HSE Lead

&nbsp;Looking for a permanent Customer Service role? Want to work in a team that celebrates achievement, big or small?If so, we want to hear from you today! Click apply, complete our online assessment and someone from our award winning Recruitment team will be in touch to discuss our opportunities!&nbsp;&nbsp;Why work with us?<ul><li>Up to £26,200 annual salary (monthly pay)</li><li>£1,000 Joining Bonus (£500 joining bonus after 3 months, when passed probation and £500 retention bonus after 12 months)</li><li>HYBRID working options - save on commuting costs with only 2 day’s in the office each week once you have successfully completed a 4 week period after training</li><li>We invest in training and give you all the tools you need to succeed</li><li>Work with experienced, supportive colleagues in a fast paced environment where all ideas matter</li><li>We’re committed to creating an inclusive, diverse working environment where everyone is valued and appreciated</li></ul>Details<ul><li>Start date: Various dates from January 2026</li><li>Location: Natwest, Newtownards&nbsp;</li><li>Shifts: Full time - 40hrs per week - hours worked between the hours of 07:00 and 23:00 (when onsite hours will be between 08:00-20:00)</li><li>Probity Requirements: Credit, Criminal, Sanctions and Fraud check will be completed. Also must be able to evidence the last 2 years employment history and the last 5 years address history</li></ul>&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Firstly, what you get from&nbsp;us!&nbsp;<ul><li>Perks at Work – Savings Discounts / Free Online Classes</li><li>Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice</li><li>Critical Illness – up to £10,000</li><li>Cycle to Work Scheme</li><li>Eyecare support voucher</li><li>Holiday Purchase Scheme</li><li>Length of Service Awards</li><li>Workplace Pension</li><li>Monthly Inspire Awards – For the best of the best</li><li>Refer-A-Friend earns up to £1,200 for you</li><li>Monthly Wellbeing Webinars</li><li>Dedicated Employee Experience Progress – Here to support TP journey&nbsp;</li></ul>&nbsp;Now about the Job!&nbsp; You will provide a proactive and reactive service to make sure that our customers meet all of their financial arrangements in-line with their own financial goals. You will receive all the tools you need to be able to do this role in your company lead Training and time in Grad Bay.&nbsp; &nbsp; Key Responsibilities At first point of contact, provide outstanding customer service and help the organisation to achieve its goals.&nbsp;&nbsp;Educate customers in the different ways they can do their banking, supporting them in choosing the right service options for their personal needs&nbsp;&nbsp; Accurately and compliantly complete processes and procedures, while providing the customer with a seamless and positive experience&nbsp;&nbsp; Take the correct actions to deliver good customer outcomes for any customer needs, regularly reviewing and taking mitigating actions when gaps are identified to ensure good customer outcomes.&nbsp;&nbsp;Join us as a Customer Service Advisor&nbsp;<ul><li>We’ll look to you to deliver excellent service to our customers, keeping their needs and financial goals in mind at all times&nbsp;</li><li>You’ll be educating customers in the different ways they can do their banking and supporting them in choosing the options that work best for them&nbsp;</li><li>We’re looking for a detail-orientated person to compliantly complete processes and procedures, while providing each customer with a seamless experience&nbsp;</li></ul>&nbsp;What you'll do&nbsp;&nbsp;In this role, you’ll conduct financial reviews with customers and provide them with accurate information, allowing them to make informed decisions on financial products and services. You’ll hone your organisational skills as you manage your diary and balance proactive conversations with planned customer meetings.&nbsp;Your duties will include:&nbsp;<ul><li>Supporting the bank’s way of working to help as many customers as possible&nbsp;</li><li>Maintaining relationships with colleagues in your department to support customers and maintain an awareness of the wider aims of the business&nbsp;</li><li>Resolving complaints and errors quickly and making sure that the relationship with the customer is fully restored&nbsp;</li><li>Ensuring each customer interaction leaves the customer satisfied that their needs have been met.&nbsp;</li></ul>&nbsp;The skills you'll need&nbsp;To join us in this role, you’ll have experience of working in a customer service environment and managing relationships with customers. You’ll enjoy applying your excellent organisational and time management skills to meet performance measures and customer needs.&nbsp;&nbsp;We’re also looking for you to demonstrate:&nbsp;&nbsp;<ul><li>Excellent communication skills, both verbal and written&nbsp;</li><li>A background of working within a regulatory environment&nbsp;</li><li>Good technology skills with the ability to use Microsoft Office&nbsp;</li><li>A customer focused attitude</li></ul>&nbsp;&nbsp;&nbsp;Disclaimer&nbsp;Please be vigilant against job scams. Teleperformance will&nbsp;never&nbsp;contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority.&nbsp;Disclaimer&nbsp;Please note, only candidates who meet specific language proficiency scores will be able to proceed on this campaign, this supersedes any other pass mark you may receive. Where you pass the assessment but not the above requirements we will endeavour to find other suitable roles for you however this may not be possible, in this instance we reserve the right to reject your application.

Customer Service Specialist - N'Ards Natwest

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower&nbsp;individuals to rebuild their lives and achieve independence. Right now, we are looking for a Harmful Practice IDVA&nbsp;to play a pivotal role in our Domestic Abuse Service&nbsp;in Newham.
Sounds great, what will I be doing?&nbsp; &nbsp;&nbsp; &nbsp; &nbsp;
This role, open to female applicants only under Section 7(2) (b &amp; e) of the Sex Discrimination Act 1975, involves delivering advocacy and intensive support services to all genders and non-binary survivors&nbsp;of domestic abuse, particularly those experiencing harmful practices . The postholder will work across hospital, healthcare, and community settings, acting as a single point of access for survivors at all risk levels. Key responsibilities include conducting DASH risk assessments, developing individual safety and support plans, providing crisis intervention, and ensuring high-risk survivors are represented through the MARAC process. The role also requires close collaboration with healthcare professionals, supporting them in managing disclosures, and ensuring survivors are connected to legal, housing, and welfare support as needed.
The advocate will play a vital role in improving outcomes for survivors, aiming to increase their safety, confidence, and quality of life. They will develop and review person-centred support plans, make safeguarding referrals, and attend relevant forums and committees. Accurate case recording, participation in supervision and training, and engagement in service co-production with survivors are essential components of the role. As a representative of Hestia, the postholder will maintain strong multi-agency partnerships, uphold service standards and confidentiality, and embody Hestia's values in all aspects of their work.&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick&nbsp;all&nbsp;the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
The ideal candidate will have&nbsp;extensive experience supporting survivors of domestic abuse and gender-based violence, with specific expertise in addressing harmful practices. This includes experience in risk assessment, developing safety and support plans, working within multi-agency settings, and delivering specialist domestic abuse training&nbsp;to professionals, particularly in healthcare environments. The candidate should also have a strong background in service user involvement and co-production, demonstrate the ability to remain calm and resilient under pressure, and be proficient in using computer-based systems&nbsp;for accurate case recording.&nbsp;
In terms of skills and knowledge, the candidate must possess a deep understanding of the&nbsp;impact of domestic abuse and harmful practices on survivors and their children, as well as the legal, housing, and welfare systems&nbsp;relevant to their needs. They should be capable of working non-judgmentally and in an empowering way, have a strong grasp of safeguarding protocols, and experience in the MARAC process. Additionally, they must demonstrate excellent communication, interpersonal, and time management skills, and the ability to evaluate training impact&nbsp;and apply learning to improve service delivery.
When will I be working?
This is a part time role, you will be required to work 4 days per week between the hours of 10am - 4.20pm
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
<ul>
<li>Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!</li>
<li>Face to face interview: There will be an Assessment / Recruitment day held for this role on 30th June iat our Head Office in Aldgate</li>
</ul>
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
&nbsp;

148 Legal Jobs